Hello, I am currently trying to teach some coworkers how to program the Motorola MCD5000 desk sets and was wondering if there was an easy way to reset the desk set to factory settings so they can practice programming the device and following the SOP. Any help would be greatly appreciated!
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MCD5000 Programming Reset
- Thread starter Rook15
- Start date
I'd also be interested in the procedure - I haven't seen much in official documentation and MSI support wasn't much use.
Could you please share it, I also want to do it please?
1. Configure laptop to 10.0.0.2, subnet 255.255.0.0
2. Connect cable to red internal port (IP address 10.0.0.1)
3. See if you can ping from laptop to MCD5000 internal IP 10.0.0.1
4. Open Putty (ssh), connect to 10.0.0.1
5. Login username 'tech' and default password: ABCD123456efgh*
6. If you are at a prompt "Services" then, (if not at Services, proceed to step 10)
7. (With CAPSLOCK on) Press (left) CTRL and B, release, press 8, then select number 18 from the list (Factory Reset) (if 18 is not there only up to 17 this means this is an old MCD5000 that doesn't have the factory reset option)
8. You should see 3 listed items.
9. Then select Factory reset off the MCD "Service" tab.
10. If you are at "Main," type ?, then press enter.
11. Select option 18, Factory Reset, and follow the prompts to complete the reset.
If you don't see the factory reset option, your Deskset or RGU needs a firmware update to the latest version
2. Connect cable to red internal port (IP address 10.0.0.1)
3. See if you can ping from laptop to MCD5000 internal IP 10.0.0.1
4. Open Putty (ssh), connect to 10.0.0.1
5. Login username 'tech' and default password: ABCD123456efgh*
6. If you are at a prompt "Services" then, (if not at Services, proceed to step 10)
7. (With CAPSLOCK on) Press (left) CTRL and B, release, press 8, then select number 18 from the list (Factory Reset) (if 18 is not there only up to 17 this means this is an old MCD5000 that doesn't have the factory reset option)
8. You should see 3 listed items.
9. Then select Factory reset off the MCD "Service" tab.
10. If you are at "Main," type ?, then press enter.
11. Select option 18, Factory Reset, and follow the prompts to complete the reset.
If you don't see the factory reset option, your Deskset or RGU needs a firmware update to the latest version
dickie757
Wired
I'm reserving my "like" until I do it tomorrow. I tried ssh'ing to .5 without success, obviously.
dickie757
Wired
A bit of a mystery to login as correct user, but I figured it out.
Cool, thanks. How abiut a detailed service manual for this?
Cool, thanks. How abiut a detailed service manual for this?
