rtlsdrblog
Member
- Joined
- Aug 30, 2016
- Messages
- 6
Welcome to RadioReference, since it appears "you" just joined whoever you are (meaning a single individual speaking for the RTL-SDR website I suppose).
I have to ask: are the issues with batch 1 of the revamped RTL-SDR sticks considered to be actual defects, and if so are you willing to allow people to trade up from the batch 1 or even batch 2 models considering - is a batch 3 with the fixes that have been implemented or a batch 4 on the drawing board too?
Just wondering: I don't have the newest version with the HF mods, was considering it but after reading all this and seeing how rapidly you've gone from a batch 1 to batch 2, it does seem like - at least to me - if you wanted to keep the customers happy you'd be willing to offer an upgrade (at very little to no cost) so they're running the updated hardware.
Nobody likes buying something only to find out it's not nearly as feature laden and functional as expected and then find out a newer revision is available that fixes or adds functionality that was originally intended and then find out they'd have to buy said hardware a second or even third time to get everything squared away.
I'm honestly curious to see how this situation is handled over the long run. I do intend to get at least two of the revised models whenever things are finally "set in stone" so to speak and the devices work as advertised and intended with no future revisions (least that's the hope) so I'll be paying attention to this situation as time progresses.
I wouldn't call them defects. Do you consider the USB noise or the lack of shielding on generic dongles a defect? How about the deafness of the sdrplay on milsat or the fact that the HackRF bias tee can also be damaged by short circuiting it.
The profit we make per dongle is very preciously small, so there's no way we could offer a free or heavily reduced upgrade. That would bankrupt us
Back when we originally starting selling the generic MCX dongles, we suddenly had many customers request that we use an SMA connector and a metal case, and some wanted those features asap for large projects. So we changed the unit as soon as we were able to. Then we saw that many wanted the direct sampling mod included, and so we worked on a design that cost almost nothing to add and we included it in V3. If there is suddenly high demand for other features we may add them in too, but I think most of the demands have been met now.
@Comp-100 Thank you for your kind words.