No clipboard import with newest EZScan

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BigC801

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For the Import, make sure at least the Frequency, Alpha Tag, and Mode columns exist. Import won't work without those columns defined. There doesn't have to be anything in the Alpha Tag or the mode columns, they only need to exist.

Thank you but for me it still doesn't work, I know It may be all my fault but here is the quick files I made,

One to copy and paste and the other to try and Text import. Would someone mine looking at them.

I don't see anything wrong and why they are not working. thanks.
 

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pro106import

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I just got a reply from John at Whistler support, and he suggested the same thing as MichaelBhere said to do.

[FONT=&quot]HI Bob,[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Looks like you need Alpha tag, Freq and Mode columns for it to work.[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]John Nolan [/FONT][FONT=&quot]|[/FONT][FONT=&quot] Engineering Assistant[/FONT][FONT=&quot]|[/FONT][FONT=&quot] [/FONT][FONT=&quot]The Whistler Group, Inc[/FONT][FONT=&quot][/FONT]
[FONT=&quot]Office: 479-464-3520[/FONT][FONT=&quot]|[/FONT][FONT=&quot] Fax: 479-273-6012[/FONT][FONT=&quot]|[/FONT][FONT=&quot] [/FONT][FONT=&quot]Toll Free: 800-531-0004[/FONT][FONT=&quot][/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]This email and any files transmitted with it are confidential and intended solely for the use of the addressee. If you are not the intended addressee, or the person responsible for delivering this message to the intended recipient, please notify the sender immediately by return e-mail and permanently delete the entire communication from your system. The Whistler Group, Inc. strictly prohibits any review, dissemination, disclosure, or reproduction of this email.[/FONT]
 

pro106import

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Thank you but for me it still doesn't work, I know It may be all my fault but here is the quick files I made,

One to copy and paste and the other to try and Text import. Would someone mine looking at them.

I don't see anything wrong and why they are not working. thanks.

Maybe you need a value in the alpha tag column. Try copying and pasting your frequencies into the alpha column (it is good to see who comes up when you are searching your NXDN anyway).
The answer I got was specifically for the WS-1080 EZScan however, and it looks like you are using the TRX-1 seeing that you are doing NXDN searches on your example. So I don't know if their might be a different bug with your version of the EZScan because I don't use that one.
But try my suggestion first and see if that solves it.
 

TAbirdman

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Thank you but for me it still doesn't work, I know It may be all my fault but here is the quick files I made,

One to copy and paste and the other to try and Text import. Would someone mine looking at them.

I don't see anything wrong and why they are not working. thanks.

Your Alpha tag has nothing in it. Try at least adding "TEST" in that field and see if it takes it.
 

BigC801

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It worked with the Alpha tag with text import, the clipboard still locks ez-scann up but Its good enough. thanks for the ideas.
 

AggieCon

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Sorry for not seeing this thread sooner...

You have to have alpha tag and mode as well as frequency. Otherwise, it doesn't work.

Unfortunately and incompetently, the software doesn't give any sort of error message, it just doesn't import. It makes it hard to figure out what went wrong.

The data on my website (Digital Frequency Quick Import) is formatted properly for all of the scanner versions (just don't try NXDN on the 1080-- that will also fail on import with no error message). If you can't import the data from my website through clipboard import, there's definitely a bug with your EZ Scan.

I have a list of EZ Scan problems, and this particular item is on the critical failure list. There are many issues caused by the absence of a detailed import failure error message:

  • Unless you are starting with 0 conventional frequencies, you might not notice that your frequencies did not import
  • If you notice they did not import, you still have no clue why the import failed. Was it having the wrong columns? Column not designated? No Frequency? Bad data format? No commas? Some lines formatted wrong? Incorrect field value? Etc. You are left scratching your head and frustrated.
  • If you cannot see, these problems are 10 times worse.
But hey, Whistler made a sale and people continue buying their scanners!
 

TAbirdman

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....
I have a list of EZ Scan problems, and this particular item is on the critical failure list. There are many issues caused by the absence of a detailed import failure error message:

  • Unless you are starting with 0 conventional frequencies, you might not notice that your frequencies did not import
  • If you notice they did not import, you still have no clue why the import failed. Was it having the wrong columns? Column not designated? No Frequency? Bad data format? No commas? Some lines formatted wrong? Incorrect field value? Etc. You are left scratching your head and frustrated.
  • If you cannot see, these problems are 10 times worse.
But hey, Whistler made a sale and people continue buying their scanners!

Did you send this to Whistler's bug report email? Can't hurt. :)
 

pro106import

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Did you send this to Whistler's bug report email? Can't hurt. :)

read above first post. I sent it in to Whistler support yesterday. They were very quick responding. Orig. tech support said there is no problem and wanted me to send in screen shots ect. with what I am getting. So I sent them a detailed description. This morning he emailed me and said the same thing as others- you now need to have something in the columns, not just blank. Doesn't look like they will be fixing it to me.
Post # 22 above shows the last email to me from tech support.
 

AggieCon

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It's not a bug. It's designed that way.

It's poorly done software. What more can be said about it?
 

pro106import

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It's not a bug. It's designed that way.

It's poorly done software. What more can be said about it?

Yes its not too big of a deal as long as we know now how to get around it. But for people that didn't read this thread and were used to doing it from all past versions, they will be in for a rude awakening as I was. I don't know why they changed the procedure in the newest version? It was working fine before. I would bet that they will fix the problem in the next release, but they will not release an updated version just fixing this.
 

AggieCon

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Yes, any complete program would have text on the import window informing users of the proper operation and requirements. It would be like a webform that wouldn't submit but would never tell you which fields were required or which field failed to validate.

If you buy a Uniden scanner, you have freedom of choice in programming software. If you buy a Whistler, you are stuck with what you get.
 

BigC801

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Sorry for not seeing this thread sooner...

You have to have alpha tag and mode as well as frequency. Otherwise, it doesn't work.

Unfortunately and incompetently, the software doesn't give any sort of error message, it just doesn't import. It makes it hard to figure out what went wrong.

The data on my website (Digital Frequency Quick Import) is formatted properly for all of the scanner versions (just don't try NXDN on the 1080-- that will also fail on import with no error message). If you can't import the data from my website through clipboard import, there's definitely a bug with your EZ Scan.

I have a list of EZ Scan problems, and this particular item is on the critical failure list. There are many issues caused by the absence of a detailed import failure error message:

  • Unless you are starting with 0 conventional frequencies, you might not notice that your frequencies did not import
  • If you notice they did not import, you still have no clue why the import failed. Was it having the wrong columns? Column not designated? No Frequency? Bad data format? No commas? Some lines formatted wrong? Incorrect field value? Etc. You are left scratching your head and frustrated.
  • If you cannot see, these problems are 10 times worse.
But hey, Whistler made a sale and people continue buying their scanners!


Thanks AggieCon It would be nice if it at least said something.
 

scosgt

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Sorry for not seeing this thread sooner...

You have to have alpha tag and mode as well as frequency. Otherwise, it doesn't work.

Unfortunately and incompetently, the software doesn't give any sort of error message, it just doesn't import. It makes it hard to figure out what went wrong.

The data on my website (Digital Frequency Quick Import) is formatted properly for all of the scanner versions (just don't try NXDN on the 1080-- that will also fail on import with no error message). If you can't import the data from my website through clipboard import, there's definitely a bug with your EZ Scan.

I have a list of EZ Scan problems, and this particular item is on the critical failure list. There are many issues caused by the absence of a detailed import failure error message:

  • Unless you are starting with 0 conventional frequencies, you might not notice that your frequencies did not import
  • If you notice they did not import, you still have no clue why the import failed. Was it having the wrong columns? Column not designated? No Frequency? Bad data format? No commas? Some lines formatted wrong? Incorrect field value? Etc. You are left scratching your head and frustrated.
  • If you cannot see, these problems are 10 times worse.
But hey, Whistler made a sale and people continue buying their scanners!

On the 1080 software, I am able to import DMR with no problem from your site. However, P25 does not import (how does one add another column into the import box)? I tried in the 668 EZ scan (might be an older version) the P25 did in fact import, but NOT the text tags, they all came in as "new channel".
 

scosgt

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You P25 import does not return a mode field, and I don't see any way to add it, so it can't work based on what you said.
Is there a workaround?
 

pro106import

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You P25 import does not return a mode field, and I don't see any way to add it, so it can't work based on what you said.
Is there a workaround?

Paste them in Excel first. Add the column there. Now copy from there and paste into clipboard with all of the columns now into EZscan.
Extra steps that we didn't have to do before, but oh well.
It still beats typing them all in like the old days.
 

scosgt

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OK, I copied to clipboard and added mode as follows:

803.468750,"NASSAU COUNTY POLICE DEPARTMENT 30FX1 SY",Analog
803.693750,"NASSAU COUNTY POLICE DEPARTMENT 30FX1 SY",Auto
804.656250,"NASSAU COUNTY POLICE DEPARTMENT 30FX1 SY",Digital
804.668750,"NASSAU COUNTY POLICE DEPARTMENT 30FX1 SY",Auto

The import box in EZ looks right, but it still does not import. Do I have wrong syntax? I did in fact make sure there were freq, alpha and mode cols.
 

scosgt

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FREQUENCY, ALPHA TAG , MODE
772.243750,"ELMONT FIRE DISTRICT 30FB2 SY",DMR
774.418750,"ELMONT FIRE DISTRICT 30FB2 SY",DMR
802.243750,"ELMONT FIRE DISTRICT 30FX1 SY",Auto
804.418750,"ELMONT FIRE DISTRICT 30FX1 SY"
772.243750,"ELMONT FIRE DISTRICT 30MO SY"
774.418750,"ELMONT FIRE DISTRICT 30MO SY"
802.243750,"ELMONT FIRE DISTRICT 30MO SY"
804.418750,"ELMONT FIRE DISTRICT 30MO SY"
451.450000,"4212 28ST LLC 5MO IG",DMR
452.200000,"4212 28ST LLC 5MO IG",DMR

The ones on top I marked as DMR, they did import. I changed them to auto in EZ, now to see if that workaround works.
 

AggieCon

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Thanks for catching that... I updated it to do the mode on P25 and hopefully it should work on all versions now.

There seem to be two different versions of the import.

Versions with the old method set the mode to AUTO as default, even if no mode column exists. Also, it does not read the first row for header information, nor does it delete a first row with header information. I does not require a mode column to be present.

The new method reads the first row for column header information. If such information exists, then the columns are set accordingly and the first row is not imported. With this method, the mode column must exist or it will not import.

The lack of adequate literature on this software, in the user interface, or with updates is ridiculous. Just think of all the time wasted just on this one specific issue. Obviously, there is little respect for the customer.
 

AggieCon

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NXDN
AUTO
DMR
FM
AM

Should work for the mode column. Also, NFM or FMN but that may vary by version.
 
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