Not receiving notifications via email

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freqhopping

Member
Joined
Jan 5, 2004
Messages
5,228
Location
Lo Co VA/ FM19
The last time I received a notification for my thread subscriptions was the night of 2/9. I'm not getting notifications for private messages either.

I tried clearing my cookies and logging in again but that didn't change anything. My email account isn't blocking any messages.
 

SCPD

QRT
Joined
Feb 24, 2001
Messages
65,126
Location
Virginia
Email settings

Go to Forums , then your forums profile, left side to your control panel, then settings & option & private
messages, then check the ones you want to receive. jbxfire
 

freqhopping

Member
Joined
Jan 5, 2004
Messages
5,228
Location
Lo Co VA/ FM19
So apparently I can receive email notification when I use a different email address.
There is nothing wrong with the email address I want to use, I receive other emails to it regularly. :roll:
 

talkpair

Member
Joined
Apr 27, 2009
Messages
926
Location
Clinton County, MO
Same problem here, except mine started over a year ago.

I just did some experimenting and found the notification works on two other mail accounts that I use, but won't work on one particular email address. Spam filtering is set the same for all accounts.

The only thing unusual about the non-working email address is that it contains a hyphen in the username, and the working names do not.

For now, I'll just leave the notifications set to an account that works.
 

LAflyer

Global DB Admin
Moderator
Joined
Mar 4, 2009
Messages
1,485
Location
SoCal
I also stopped receiving email notifications in the last couple weeks as well. All is properly enabled in my profile.
 

blantonl

Founder and CEO
Staff member
Joined
Dec 9, 2000
Messages
9,294
Location
San Antonio, TX
Submit a trouble ticket to support@radioreference.com with the email address you are having a problem with and I'll check and see what is going on.

If for some reason you accidently reported a notification email as SPAM (it happens all the time) then you will no longer receive emails from us at that email address.
 
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