NX 5800 issue

[radio259]

Have a NX5800 mobile, dual head issue: When checked, only the front t head was on, rear head off.
Checked programming, only showing control head 1. Selected KCH19 basic for control head 2.
Reprogrammed. Now it shows "WAIT" OK so how long do you wait? After 20 minutes. Powered down, waited, powered back up.

Same issue.
Disconnected rear head, front works fine, did the reverse, rear works fine. DIPPY switches all correct, cables in correct slots. Firmware latest in all.

Never seen this before. Any thoughts??

 

[kd4efm]

Firmware update to link all settings.

 

[radio259]

Firmware update to link all settings.

Will do firmware, again. Thought all were latest.

Thanks

 

[kd4efm]

Will do firmware, again. Thought all were latest.

Thanks

when ever you modify the structure of the radio(s), it helps line things up when you do a firmware "update/push" to kick things in to gear.
That seems to be the easiest way to kick this mismatch tabokle and things just work right soon after.

 

[radio259]

Did firmware update. Same results: "WAIT"

 

[kd4efm]

Send me a screenshot when you do transceiver information on the radio. Dont need the whole spill, but like to see what it
is reporting for connected devices. That's going to be the big clue if it sees head 1, head 2, deck.

NEXT, do you have both heads turned on in the PRODUCT INFO portion?

 

[radio259]

Control head 1 and 2 both KCH 19 basic panel.

 

[radio259]

So today. Read radio with only control head 1 hooked up, reads and writes fine. Shows Both control heads in the transceiver info read section. Powered down, plugged control head 2 back in, WAIT is displayed for as long as radio is on.

Cables to both heads are good, as I can disconnect front head, plug rear head in its place and it works fine. Power down, plug control head 1 back in, again I get WAIT. Will not power down from either control head power button. Checked dippy switches again, all correct for there location in the system. Even tried new control head interface with 2 new in box, same thing.

This one got our techs scratching there parts. never seen this issue. Best to refer to Kenwood tech support??