Again I ask, is it possible that only certain aspects of the features in the software are affected by a bad cable? Programs fine, and I can perform functions on the scanner via the VC's buttons - so how can everything else work but the virtual control? I've not heard of this before, therefore I hesitate to go out and drop $20 on a cable when the one I am using is communicating just fine between the computer/scanner. I've already told you about this and asked about it weeks or months ago...Ahhh, you know what, this is getting old. Just forget even responding to this, okay.
The only way to communicate with you is here since you have PMs blocked, so I am forced to say it here.. You do not reply from the website. You answer a Forum question vaguely every couple of weeks. This has been a 'Known issue' with me for a WHILE now and you know it.. You don't seem so supportive, or even interested and I am a loyal repeat customer. So, you know what? If you're not going to be professional about this and work out the problem I'll just go away and count my losses and never buy from you again. I'll pay the Pro price for the Basic version and consider you a lesson learned. That's it.
You have a nice day, sir, and God bless. It ends here.
