Greetings all,
Does anyone have direct experience with ordering a Master System Key Starter Kit for non-Motorola infrastructure?
We're experiencing disconnect with our account manager on what exactly is being requested on the request form.
Apparently the form requests
System ID(s):
May include ACK ID, ASK HOM ID, Motorola System ID and/or WACN ID
ACK ID ______
Owner System ID _____
ASTRO System ID _____
WACN ID _____
Seems that ASTRO System ID would be our P25 System ID and WACN ID the P25 WACN ID for our system. Based on what I can find using the googmachine "Owner System ID" should be our P25 WACN and P25 System ID also (with no need for an ACK ID).
The form seems to suggest that some or all of those fields may be optional ("May include ...") but our rep is being insistent on more than just ASTRO System ID and WACN ID.
Appreciate any insight.
Does anyone have direct experience with ordering a Master System Key Starter Kit for non-Motorola infrastructure?
We're experiencing disconnect with our account manager on what exactly is being requested on the request form.
Apparently the form requests
System ID(s):
May include ACK ID, ASK HOM ID, Motorola System ID and/or WACN ID
ACK ID ______
Owner System ID _____
ASTRO System ID _____
WACN ID _____
Seems that ASTRO System ID would be our P25 System ID and WACN ID the P25 WACN ID for our system. Based on what I can find using the googmachine "Owner System ID" should be our P25 WACN and P25 System ID also (with no need for an ACK ID).
The form seems to suggest that some or all of those fields may be optional ("May include ...") but our rep is being insistent on more than just ASTRO System ID and WACN ID.
Appreciate any insight.