Ok, our agency is using the APX 6000 portable with Bluetooth. In the setting we have selected over the counter Bluetooth and Motorola. We have tried several brands of Bluetooth headsets. The radio can see them, but when it goes to pair the device, it says failed. However, a iPhone 7 will connect to it no problem (not sure why having a iPhone connected matters or what it can do). Is there one device out there that will work? If anyone can help, it would be very appreciated.