You may want to try to re-initialize the radio:
Initializing the Scanner to Factory Defaults
If initializing the global parameters to factory defaults does not
resolve your problem, you may wish to initialize the entire
scanner to factory defaults. This operation will result in the
clearing of your programmed data and the loss of any custom
changes you have made to the radioʼs global parameters. Use
this option as a last result, and, if possible, save your working
memory to a V-Scanner folder prior to performing this operation.
NOTE:
This procedure clears all information you stored in the scannerʼs working
memory, AND resets the global parameters to factory defaults. Initialize the
scanner only when you are sure the scanner is not working properly.
V-Scanner memory is not affected when the scanner is initialized.
1. Turn off the scanner, then turn it on again. The scanner briefly
displays the DSP boot version, and then the Welcome/Owner
screen is displayed.
2. Press 0 while the scanner is displaying the Welcome/Owner
screen.
The scanner displays
System Tests:
Select a Test...
Exits if no key is pressed
3. Press 1. The scanner displays
Factory Init
Erase Memory
ENTER if APPROVE
CLEAR to EXIT
4. Press ENT. The scanner displays
Initializing the File System
Please Wait.....
Then, File System Initialized to Defaults.
Press any key.
5. Press any key on the keypad to proceed. The scanner will
next display:
GLOB EEPROM area Initialized to defaults.
Press any key.
6. Press any key on the keypad to proceed. The scanner will
reboot with file system and global parameters reset to factory
defaults.