Everything. I sent them a T25 and MBITR battery, both weak but working. They hacked them up, glued them back together crooked and the T25 would not charge. I suspect they shorted out the internal circuit boards or hooked a cell up backwards. I wish I could remember the name of the company so nobody else makes the same mistake.
Well that sucks. I wish there was a reliable way to open them without damage so I sort of feel their pain there in that aspect.
BTW, on a different note a while back I came across a metal 6.8 MBITR 2 battery. It's pretty neat. The cost had to be horrendous.