Here is a list of the current Standard Dispatch Orders (SDO) used by Santa Clara County EMS Dispatch.
Glossary:
CHEMPACK - are containers of nerve agent antidotes and supplies strategically placed in secure locations across the United States to provide rapid access to life-saving medications in the event of a chemical incident, such as a nerve agent or organophosphate release.
EMSPOS - ???
EMResources- emergency resource management system helps healthcare, public health, first responders, and other agencies collaborate and share information during medical emergencies, providing real-time updates on resource availability and facility status.
EOA - Exclusive Operating Area - [Santa Clara County EMS contract and Palo Alto]
Mobilization Centers - Santa Clara County
North - De Anza College
Central - Santa Clara County Fairgrounds
South - Matsen Fire Station, San Martin
Non-EOA - fire department and private ambulances
SCCO EMS STANDARD DISPATCH ORDERS - 2025 | |
SDO1 | Low level or High system volume (No meal breaks, Held over at off duty time) |
SDO2 | EMS Command staff to monitor EMSOPS for instructions or information |
SDO3 | Only BLS to ALPHA, BRAVO, OMEGA events |
SDO4 | Alert all EMS system units with audible alert tone and verbal message |
SDO5 | Alert Dispatch Centers and PSAP when EMResource is not adequate |
SDO6 | ALERT ALL HOSPITALS |
SDO7 | All hospitals ordered open |
SDO8 | Discontinue all Patient Care Reports and replace with Triage Tags |
SDO9 | Conduct EMS System resource roll call to determine status and welfare |
SDO10 | Place all Available Exclusive Operating Agreements (EOA) and Non-EOA units in service [fire department and private ambulances] |
SDO11 | Fire Department ambulances unrestricted use within their jurisdiction |
SDO12 | Fire Department ambulances unrestricted use system wide |
SDO13 | BLS ambulance for ALPHA, BRAVO, OMEGA and Code 2 responses |
SDO14 | All unit responses are handled at Code 3 level |
SDO15 | All unit transport are handled at Code 3 level |
SDO16 | All units to transport to closest open emergency department |
SDO17 | Automatic Ambulance Dispatch suspended |
SDO18 | ALPHA, BRAVO, OMEGA, Code 2 dispatches suspended |
SDO19 | PSAP may discontinue use of Pre-Arrival Instructions |
SDO20 | PSAP may discontinue use of Emergency Medical Dispatching |
SDO21 | Patient Routing directed by the County |
SDO22 | All Units to Mobilization Centers |
SDO23 | Not used |
SDO24 | Not used |
SDO25 | Not used |
SDO26 | CHEMPACK NOTIFICATION |
SDO27 | Not used |
SDO28 | SHELTER-IN-PLACE |
SDO29 | All Out-of-County patient transports suspended until further notice |
SDO30 | Emergency Departments to immediately bed all patients once transported |
Glossary:
CHEMPACK - are containers of nerve agent antidotes and supplies strategically placed in secure locations across the United States to provide rapid access to life-saving medications in the event of a chemical incident, such as a nerve agent or organophosphate release.
EMSPOS - ???
EMResources- emergency resource management system helps healthcare, public health, first responders, and other agencies collaborate and share information during medical emergencies, providing real-time updates on resource availability and facility status.
EOA - Exclusive Operating Area - [Santa Clara County EMS contract and Palo Alto]
Mobilization Centers - Santa Clara County
North - De Anza College
Central - Santa Clara County Fairgrounds
South - Matsen Fire Station, San Martin
Non-EOA - fire department and private ambulances
Last edited:
