Now that a few irate Uniden fanboys have trashed the OP...
I've never owned a high-end handheld scanner that broke when dropped, and I've dropped all of them once or twice probably. If as much effort as went into waterproofing (who exactly asked for that?) went into designing the SDS100 to be as tough as the similarly priced G4/5, I don't think the OP would have a broken scanner. Screwing up initially by making an incredibly power-hungry device that drained the original battery laid the foundation for this failure. Basic run-time testing would have revealed early on that redesign work was needed due to the short run time and excessive heat. From the power supply / consumption standpoint, the SDS100 is an electronic engineering failure. Putting a HUGE battery on the SDS100, where it bulges far out from the supporting case greatly increasing leverage, while making no provision to add extra security, is a failure of mechanical engineering.
The whole power / heat issue is absurd. A new iphone or galaxy has a far, far more powerful processor, and a much higher resolution screen, and those are the two main things that drain power in these phones and in the SDS100. There is no excuse for the excessive power drain or the excessive heat in such a large device with such a relatively crude processor and such a low screen resolution.
As I documented in early video reviews on youtube, and as I have confirmed in recent months by comparison testing using the SDS100s of others in the Phoenix area (yes with the latest firmware), overall SDS100 performance is (at least in this geographic area) unacceptable for the majority of people who have used this scanner. And yeah, the G4/5s blow it away in terms of receiving local simulcast systems. At best it's as good as the 436 which I still love, for non-simulcast / VHF / UHF / Air.
Instead of spending effort on more important things, a huge effort went into water-proofing this scanner, when most hobbyists have zero use for that feature. In the process Uniden created an absurd antenna situation, forcing scanner hobbyists who have the (mostly silly) obsession with installing aftermarket duck antennas to use mechanically poor solutions that leave the user vulnerable to breakage with even a small drop (another engineering miss). Duck antennas all suck. The range within which they suck varies a bit, but they are all somewhat close to a piece of random wire in terms of performance, but as Uniden should have known, scanner users are always looking for placebo "performance boosts" and aftermarket duck antennas are the number one go-to. Yet still, Uniden made this incredibly dumb design decision.
For those happy with this thing wonderful, but it gets tiresome seeing the excuse-making fanboyism posted on RR.
It seems that the OP was indicating that the SDS100 should have been better designed and built better, and that should be pretty obvious to anyone who wants to make an honest assessment. And spare me the "Uni-hater" title, I've bought and owned Uniden scanners for decades and a few of them are among my most cherished devices. I don't buy brands and logos, I buy things that work, and I don't make excuses for obvious mistakes. I'll buy another SDS100 again once I see some clueless person put one on Offerup for half of what it's worth, because I like scanners and electronic toys, and because I never hesitate to buy something that I can easily ebay at a profit...but I'm under no illusion that it is worth $650 to $700 (after tax and shipping). I wonder what percentage of the fanboys on RR really BELIEVE the excuses they make for this half-baked device, how many just don't want to face up to what a lousy investment it was, and how many truly believe this is somehow a good value.