I got mine from Bearcat warehouse, they said no restocking fee unless it was missing parts, They told me they DID NOT provide return shipping labels, so took it to UPS, got it insured for the value of the scanner, i had someone take it to the UPS dealer for me, just told them what i wanted, got charged $48.xx...i have no idea why it was so much. I wasn’t to happy with Bearcat warehouse for giving me a label, like i told them, I’m not returning it just for no reason, its for the problems mentioned here, that i was not happy with after paying $700, when i had a HP-2, that did just as good without any issues. I had high hopes for this 200, cause i love my 100.
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