1. What is your location, city, county, state? Are you in the city or rural area?
2. What do you want to listen to? Police, Fire, EMS, etc.
3. Have you updated firmware and the full database using Sentinel?
4. Are the Service Types turned on for what you want to listen too?
5. Are you using an indoor or outdoor antenna? Outdoor is always better.
6. How have you tried to program the scanner so far?
This will help us to help you.