SL300 programing

[Radios_With_Jackson]

I have been trying to program two SL300s for the past 2 days. I have contacted Motorola about getting the programming software and they gave me the software I already have, which isn't compatible with the SL300. Does anyone know who I should contact next about getting software?

 

[KG4INW]

What software did they give you exactly? It should just be the latest version of MOTOTRBO CPS. What errors are you getting and what kind of programming cable are you using? MSI is the only legitimate source.

 

[Radios_With_Jackson]

What software did they give you exactly? It should just be the latest version of MOTOTRBO CPS. What errors are you getting and what kind of programming cable are you using?

They gave me the latest version on CPS. When I try to read the radio it just says unable to detect radio. I’m using a micro usb cable for programming.

 

[MTS2000des]

Try a different micro USB cable. You need a proper micro USB DATA cable, not a CHARGING cable (yes, they are different)

 

[KG4INW]

All TRBO radios should connect to your PC as a network device. Sounds like it isn't doing that. Here's an older post from the awesome DJ0WH that should help: Help, my PC doesn't see my MOTOTRBO radio!

Edit: also note what MTS2000des suggests.

 

[Radios_With_Jackson]

All TRBO radios should connect to your PC as a network device. Sounds like it isn't doing that. Here's an older post from the awesome DJ0WH that should help: Help, my PC doesn't see my MOTOTRBO radio!

Edit: also note what MTS2000des suggests.

In the article, it says that the radio should show up as a network connect device in windows device manager but that's not the case for me. and I'm using a data cable.

 

[EWC_BDN]

Does the Radio sing the traditional mototrbo Accessory connected song when you plug it in to PC? does windows sing it's USB plugged in song?

Is the radio powered on? it's hard to tell on that radio. If the USB ports on both ends and the cable is a data cable it will show up.

PC in airplane mode and LAN unplugged might help too, but IIRC it should show up at a Network device anyway even if there is an IP address conflict.

Try another USB port. even if the port works. I recall times where that just fixes it for me.

That article is pretty comprehensive. there's no more info to give.

 

[Radios_With_Jackson]

the radio makes the connected noise so does my PC. I tried to unplug the LAN and that didn't work.

 

[AM909]

Are you an admin on your PC or is it managed by someone else for you? I haven't seen it, but I can imagine an aggressive firewall configuration that could get in the way. Anything useful in the Windows Event Viewer? Most recently, I programmed an SL300 with firmware R01.01.20.0001, CP 09.00.14, using CPS 16.0 on a 4-year old Acer Win10 laptop with a generic USB cable.

 

[Radios_With_Jackson]

Are you an admin on your PC or is it managed by someone else for you? I haven't seen it, but I can imagine an aggressive firewall configuration that could get in the way. Anything useful in the Windows Event Viewer? Most recently, I programmed an SL300 with firmware R01.01.20.0001, CP 09.00.14, using CPS 16.0 on a 4-year old Acer Win10 laptop with a generic USB cable.

Yes I’m an admin on my PC. I’m using Win11.

 

[Barryincharleston]

I have been trying to program two SL300s for the past 2 days. I have contacted Motorola about getting the programming software and they gave me the software I already have, which isn't compatible with the SL300. Does anyone know who I should contact next about getting software?

Are using CPS2.0?