I had emailed Stridsburg regarding a repair for my MCA204M, back in the beginning of November 2024. I received a reply from Chris the same day, telling me they could fix it and turn around was likely a few days. For context, I had accidentally transmitted into my MCA204M when a transceiver had been in line (dropped the mic while moving it), and the unit was long out of warranty.
I sent the unit in and waited to hear from them. Around the beginning of December, I emailed with a follow up asking for an update. I received a reply about two weeks later, apologizing for the delay, and notifying me the unit had been repaired and shipped back to me.
I also received an invoice for the repair, $48, but I had no instructions on how to pay, and I sent my PayPal info to them requesting an invoice through PP. Never hearing back from them, I tried and found them on PayPal using their email address and submitted payment. I hope they got it.
Kind of a strange interaction, but they fixed my out-of-warranty multicoupler at a reasonable price, and I cannot complain about that. But you may have to be patient with them.