BCD436HP/BCD536HP: Unable to detect scanner

[Ercey711]

I have a BCD436HP and when plugged into computer I get the message " Unable to detect scanner.
What am i doing wrong?

THX

 

[jtwalker]

Are you using a cable that carries data, and not just for power/charging?
Are you using the scanner in serial mode or mass storage mode when you get this message?

 

[fxdscon]

I have a BCD436HP and when plugged into computer I get the message " Unable to detect scanner.
What am i doing wrong?

THX

-
Are you seeing that message using a software program? Which one? Do you see that message when trying to program the scanner or when using virtual control?

 

[Eugene]

I get that using Butel software all the time. It's frustrating. I just have to keep trying different ports (I have 3) and eventually it will detect. Have no idea why.

Eugene Hileman KG4AVE

 

[Whiskey3JMC]

You need to make sure the scanner is in Mass Storage Mode (press E/yes key on scanner after connecting USB cable to scanner & computer) otherwise it will not be detected by Sentinel or other programming apps