i have an old radioshack pro 651, downloaded all three softwares, arc500 psredit500, and win500. have the same problem with all three. i have a genuine pl2303ta chip usb cable, and a windows 10 and an old windows xp. i also have a disc that came with my cable, with prolific usb-to-serial driver, and also downloaded the ftdi drivers.
so thats 3 softwares, 2 drivers, and 2 computers.
I tried all combinations of drivers+softwares+computers.
but i cannot get full working support for upload and download from my scanner.
heres what i did manage to get:
right when i installed the pl2303ta prolific driver, arc500 was able to download fro the scanner, and load that information. but it was not able to upload back to the scanner. (i did not try the other softwares yet.) when i would upload, the scanner display would say loading filesystem but as soon as it completed, it would factory reset. no matter what configuration or information i tried. even is i just downloaded, made no changes and tried to upload.
then i uninstall pl2303 and installed ftdi driver as program recommended. (i ran the installer.exe) but i could not figure out how to aim the driver at the device, which just showed up in dvcmanager as error. (with the prolific driver it did not have an error).
since then, i have reinstalled the pl2303 driver, and tested with all 3 softwares. on psredit500 and arc500, they do not work as before i uninstalled and reinstalled the pl2303 driver. it used to be i could download from the scanner, but not upload. now, it wont download. when i click download on the pc it says downloading on the scanner, but the computer does not recieve. on psredit it says request timed out after a minute.
the problem is the same on both of my pcs, windows 10 and windows xp.
does anyone have any idea how to set this up and get it working?
(sorry if this is the wrong place for this thread, im new, so let me know where to go if its not)
so thats 3 softwares, 2 drivers, and 2 computers.
I tried all combinations of drivers+softwares+computers.
but i cannot get full working support for upload and download from my scanner.
heres what i did manage to get:
right when i installed the pl2303ta prolific driver, arc500 was able to download fro the scanner, and load that information. but it was not able to upload back to the scanner. (i did not try the other softwares yet.) when i would upload, the scanner display would say loading filesystem but as soon as it completed, it would factory reset. no matter what configuration or information i tried. even is i just downloaded, made no changes and tried to upload.
then i uninstall pl2303 and installed ftdi driver as program recommended. (i ran the installer.exe) but i could not figure out how to aim the driver at the device, which just showed up in dvcmanager as error. (with the prolific driver it did not have an error).
since then, i have reinstalled the pl2303 driver, and tested with all 3 softwares. on psredit500 and arc500, they do not work as before i uninstalled and reinstalled the pl2303 driver. it used to be i could download from the scanner, but not upload. now, it wont download. when i click download on the pc it says downloading on the scanner, but the computer does not recieve. on psredit it says request timed out after a minute.
the problem is the same on both of my pcs, windows 10 and windows xp.
does anyone have any idea how to set this up and get it working?
(sorry if this is the wrong place for this thread, im new, so let me know where to go if its not)