when i enter program,function,program and hit 2 and other numbers for v folders it says empty on line 4 how would i get the preload data back i thought when i hit program function program and push 2 in it would take me to v scanner and i don't know how to program the shortcut 2096 its to confussing ever since i got my digital trunking radio scanner 2096 back from repair its never been the same i send it to repair a speaker and they took a paper clip out the scanner that shorten out the speaker i tried to reset and drop it down the wrong hole on the back of the scanner