Hello all, I have a VX-824 that appears to be flashed as an 821 as I cannot add Alpha Tags nor Groups although when originally programmed had channels named. However writing back the original codeplug and a fresh one the radio acts as if I can't add zones or channel names. Radio is on FW 1.93, AND if anyone has the correct method for dealer mode I can try to get it going again by flashing a new created file into the radio. First time I've come across this issue with this series.