Where is Don?

[NeWcS]

Not sure if anyone can help but Ive sent many emails to Don Starr as Ive lost my reg info for Win96. Does anyone know how I can get this info from him?

Not sure if he's not getting my emails or if my email is blocking him.

If anyone can help that would be great.

Thanx

-Jay

 

[loumaag]

I have moved the thread to the Software Support forum, because if Don checks anywhere, he checks here.

Now Bob to your problem specifically:
If I understand you, you downloaded a copy of Win96 from Don's site and used your old registration and it didn't work. This sounds like you updated your version from one that used the "old key" to the ones that use the "new key". Did you read through the update history on Don's site for this problem? He changed the way the key worked over a year ago but only the newest versions would not accept the old version's key. Until he gets back with you, you have only one option, use the older version of the software with the older key.

 

[MacombMonitor]

You guys crack me up! Did you ever think that maybe something serious may have happened to Don Starr? A couple weeks ago, I approached him here on RR regarding further development of his data file converter. He indicated that he didn't plan to do any further development because it would involve an awful lot of code. He indicated that he had been very busy, and had other things demanding of his time. Maybe the guy is just burned out, and needed a break...and hopefully nothing more serious than that! But everyone is so worried about their personal needs, and their serial number, they don't think that something serious could have happened to Don. Let's hope not!

 

[NeWcS]

I wasn't going to say this but I can't resist.

Don't you people back up important things like that on a Removeable USB flash drive or floppy or something All my Win xxx and Scanner stuff is saved to a USB FLASH DRIVE . Including emails with confimation numbers.

Randy

I could not agree more! However, When ever I needed my reg info all I had to do was email Don and he was happy to give it to me. If I ever get it again ill for sure put it on my geek stick.


-Jay

 

[NeWcS]

But everyone is so worried about their personal needs, and their serial number, they don't think that something serious could have happened to Don. Let's hope not!

I sure hope nothing has happened to him.


I wouldn't say we're "worried about their personal needs", Its just we paid $ for something and we expect to get some support for it is all.


-Jay

 

[MacombMonitor]

In one of his last responses to me, he indicated that he had a lot going on in his life. His wife is pregnant, I think he said he had a couple other children too. He had some project deadlines at his "real" job. On top of that, it is the holiday season. Sounds like he has a full plate. Been there, done that!

 

[BobWeb]

Now Bob to your problem specifically:
If I understand you, you downloaded a copy of Win96 from Don's site and used your old registration and it didn't work. This sounds like you updated your version from one that used the "old key" to the ones that use the "new key". Did you read through the update history on Don's site for this problem? He changed the way the key worked over a year ago but only the newest versions would not accept the old version's key. Until he gets back with you, you have only one option, use the older version of the software with the older key.

Thanks, Lou. That is actually quite helpful as I had considered trying to download the same version of the program that last worked for me. Based on what you've said, that will probably work assuming the "new" version didn't mess up the "old" key and I'll be back in business. Don't know where Don is, but I hope he is able to return soon.

 

[Tim-in-TX]

Just as an observation, the last post by Don on the Win96 Yahoo Group was Nov. 10th.

I am of the opinion that he has got something else going on that we don't know about. Since, in the past, he has always been quick to respond to the problems (with Win96) of others, this somewhat disturbing lack of attention to paying members tells me that it is probably something very important going on in his life right now. No business man worth his salt is going to intentionally piss off paying customers by ignoring them.

 

[DonS]

BobWeb:
Sounds like you're trying to use an old-format key. You should be using the new-format key - the one I sent on 02 Mar 2004.

(On 01 Mar 2004, an email was sent to all registered Win96 users. That email explained the old vs. new key problem, and invited users to request a new-format key. Most did, but some did not - the "did nots" will have a problem running the most recent version of Win96.)

For people who have merely lost their registration keys... I try to be understanding about this, but I'm actually quite astounded by the number of such incidents. While it's not quite the "100 emails a day" mentioned above, it's pretty high - for every two new registrations, I get an email asking for a replacement for a lost key.

Generating new keys is a manual process that takes quite a bit of time. I generally wait until I have a bunch of such requests stacked up, then sit down for a few hours and go through them all. I do this every three weeks, or so - given the 30-day "trial" period, this shouldn't cause too much difficulty for those who have misplaced the key they purchased.

I'll be processing the backlog of lost key emails later this afternoon. The oldest one I have is from 18 Nov 2005 (23 days ago).

 

[NeWcS]

Cool, Glad to see things are going ok and you plan on getting back to people about this issue.

Hope to get mine soon.

Thaks Don!

-Jay

 

[Al42]

Good to see that you're okay, Don. I was getting a bit concerned. (No, not about any software - about you. I don't want anything from you - except your continued presence. )

 

[dandiele]

there is infact a way to use the win97 program if you have lost your info or the trial expires....but being that this program is meant to be paid for and since i cant assure that anyone has paid for it, i wont say ne thing...lets just hope don comes back soon

 

[toydriver_det]

there is infact a way to use the win97 program if you have lost your info or the trial expires....but being that this program is meant to be paid for and since i cant assure that anyone has paid for it, i wont say ne thing...lets just hope don comes back soon

hmmmmmmmm
Don is back. He posted about 4 hours before you!
Don....I don't need anything but to tell you thank you for such a great program as Win96 and the updates.

 

[BobWeb]

Thanks Don. Glad to have you back. I did indeed get a new key and it works fine. Funny how you don't notice how much you "need" something until it isn't there. Anyway, thanks.

 

[unitcharlie]

Welcome back Don...

 

[lowboy654]

my win97 works fine even after my pc crashed i just reinstalled eveything used the key code don starr e-mailed me me everything is fine.....back your stuff you put a lot of time building what you have spend some backing it up.

 

[ScanBiker]

I seen him at the http://groups.yahoo.com/group/Pro-97 yesterday, seems to be active there.

 

[loumaag]

Closing this thread, since it is out of date and got bumped.