Everything was programmed correctly. For testing, I was setting off the tones with my HT1250 to see if the XPR would alert properly. I was alerting, but would time out as soon as tones were done, not allowing voice to come through. But when the tones come from the actual dispatcher, it works ok, alert & voice. So, the issue was only occurring with my HT1250, which is odd - and drove me nuts for hours. But it works fine with Dispatch, so I'm a happy camper.