XPRs radios not being seen by CPS

[kuiperjake]

Hello,

So ran into a problem the other day. I have a XPR 7550 and 4550. I have Mototrbo CPS V13.0 and I can not get the radios to program on it. I have done a ton of times before with no problem what so ever. I was able to program my 7550 via Bluetooth but when I plug either one into my computer and try to use the cord it says Error 1687 for both radios. I have tried moving USB ports and even uninstalled and reinstalled the CPS. I've used the same cables before with no problem just all of a sudden started happening. If any one has an answer I'm all ears.

 

[K2NEC]

Version 13 is pretty old. I would consider upgrading to version 16.0

 

[kayn1n32008]

Either physically disconnect your Ethernet, or disconnect your wireless network.

 

[mikewazowski]

Either physically disconnect your Ethernet, or disconnect your wireless network.

This. MotoTRBO CPS treats the radio as another network device. Having another network device active at the same time can cause all sorts of problems.

 

[Project25_MASTR]

This. MotoTRBO CPS treats the radio as another network device. Having another network device active at the same time can cause all sorts of problems.

Nothing wrong with having other network devices active. It's having another network device active with a 192.168.10.0/24 subnet that's the issue (or a route which encompasses that network).

 

[kuiperjake]

I got it to program via bluetooth a couple weeks back. But now all it keeps saying is error 8593 unable to connect. I used access point like I have before.

 

[Project25_MASTR]

I've seen TRBO CPS not properly install drivers on several occasions. Wonder if that may have anything to do with it.

 

[chrismol1]

Yea Ive had to reinstall once before, then for some reason, either after a pc cleaner program or something. I turned on TRBO CPS one day to find out it couldnt read the radio. Restarted, turned off wifi lead to no changes. Had to go into the TRBO CPS folder to the RDNIS folder and installed the driver .exe, and magic it runs fine, whatever happened corrupted the driver