XTL-5000 Tune/alignment

[WX9EMT]

I have a XTL-5000 that I am looking to send in to get tune and aligned. In another thread Sunny Communications was suggested. They seem to be severely lacking in the communications part. Been trying to find out turn around time, return shipping cost, and have never heard back after the initial reply to my email a month prior. I am not comfortable sending my radio in and having it go into a black hole. Recent reviews aren't comforting either. SO with that being said, are their any other shops that can be recommended? I reached out to the two shops my department uses and they no longer have the equipment needed. This is a department radio as well. But since it still works we don't want to replace it if we don't have to. Small department even smaller budget.

 

[nokones]

I have a XTL-5000 that I am looking to send in to get tune and aligned. In another thread Sunny Communications was suggested. They seem to be severely lacking in the communications part. Been trying to find out turn around time, return shipping cost, and have never heard back after the initial reply to my email a month prior. I am not comfortable sending my radio in and having it go into a black hole. Recent reviews aren't comforting either. SO with that being said, are their any other shops that can be recommended? I reached out to the two shops my department uses and they no longer have the equipment needed. This is a department radio as well. But since it still works we don't want to replace it if we don't have to. Small department even smaller budget.

I'm not sure what the problem you experienced, they will answer the phone and if I recall, they charge $25 for a tune and align, not including shipping. I'm sure if they'll tune or charge more for 800 MGz radio.

 

[WX9EMT]

I was finally able to get a hold of someone at their shop. I did have to call back because they hung up on me but oh well. The radio is VHF so they told me it should take less than an hour to tune and be $25. So I'll be sending it tomorrow. Said it would be about 3 weeks to get it back to me at the latest. Fingers crossed.

 

[nhfdcadet]

Do you not have a local Motorola dealer? All of them should have that capability, and it would reduce your downtime

 

[nokones]

A lot of the Motorola Dealers won't touch the XTS/XTL model radios for various reasons, too old and discontinued model, parts no longer available, the Depot will no longer touch them, and no longer can get technical support. Also, not all of them will service that particular series radio.