It irritates me too. As a 38 year ham since 9, the attitude of the entitled "ham" community is unseemly. I work in professional land mobile radio for a living, and have a perspective most hams don't. For a modern subscriber product to be GREAT and not some POS based on some lousy $5 radio on chip trash heap, it takes real R&D, and engineers don't come cheap. Add Japanese to that, and you add a few zeroes. Get the picture?
Developing quality, advanced subscriber radios cost money. Real money. The average ham pisses and moans about spending anything more than a few bucks. The Boaturd factor further erodes at an already saturated and unprofitable market (from a for profit company like Yaesu, Icom or JVC Kenwood) perspective.
Why cater to crybaby hams who buy one or two radios a year if that, then complain ad nauseum on line and on the air, clog up support lines with stupid questions from supposedly "technical" people, when you can sell thousands of higher dollar radios to GOV and BIZ who destroy em, trash em, and buy more?
I support Yaesu and Icom in the amateur realm because they are the ONLY ONES LEFT BUILDING QUALITY AND INNOVATIVE COMMERCIALLY AVAILABLE HAM GEAR.
No, it isn't going to be perfect. I got news for you, neither are $8500 Motorola APX8000XE or a $12,5000 APX NEXT. Constant software/firmware updates here and there, features fixed and some broken. There is no "perfect" subscriber radio.
Yaesu listens to it's customers. Are they perfect? No. But I have to say from a guy who totes an APX NEXT and an APX8K for work, coming home to Yaesu stuff is cool. Being able to pop on YSF without building damn codeplugs and screwing around with stuff and enjoy QUALITY AUDIO coming from reasonably priced subscriber gear KEEPS RADIO FUN for me. Just sayin' we all need to "lighten up" on the two last companies keeping it lit.