Zip Scanners Purchase

abettor

Newbie
Joined
Oct 11, 2020
Messages
1
I was worried about buying a scanner from this site because of the bad recommendations but I was very please when I ordered it and received it within 2 weeeks. Their team was accessible on the weekend both via phone and online. They helped me find the right one for my area and uploaded my local zip codes so i could get going right away when it arrived.
 

hiegtx

Mentor
Premium Subscriber
Joined
May 8, 2004
Messages
7,641
Location
Dallas, TX
I was worried about buying a scanner from this site because of the bad recommendations but I was very please when I ordered it and received it within 2 weeeks. Their team was accessible on the weekend both via phone and online. They helped me find the right one for my area and uploaded my local zip codes so i could get going right away when it arrived.
Zip Scanners has been basically unpredictable. At times, as in your case, everything went very smoothly with no issues. But at other times, everything that could go wrong in processing and shipping an order does happen, leaving the recipient discouraged, or downright unhappy.

Glad it worked for you in this case.
 

hexagon_keyhole

Member
Premium Subscriber
Joined
Jul 7, 2020
Messages
81
Location
Sacramento, California
Zip Scanners has been basically unpredictable. At times, as in your case, everything went very smoothly with no issues. But at other times, everything that could go wrong in processing and shipping an order does happen, leaving the recipient discouraged, or downright unhappy.

Glad it worked for you in this case.
Didn’t hear bad things about Zip Scanners when I bought mine, but they’ll get my business in the future. My scanner was in stock when they said it was, and it shipped fast. Only thing I didn’t like was that the scanner box was a little beat up/crushed but nothing on the inside was damaged.
 

bobruzzo

W1AV
Premium Subscriber
Joined
Nov 4, 2019
Messages
782
Location
Cranston, Rhode Island
I personally won't do business with them again. A while ago I purchased a scanner but they didnt tell me it wasn't in stock. They wasted no time in charging my credit card though. I waited and waited....then called them, and the guy told me that particular scanner wasn't in stock. I asked him why they charged my card without telling me. The person I spoke to sounded like a moron. I told him to cancell my order and called my credit card company and told them about it. They refunded me and ZIP had a fit and begged me to remove the BAD REVIEW I gave them. Idiots. But I suppose this was an isolated incident, but companies who deal online should let you know if item you want is in stock before you pay in advance.
 

bobmich52

Member
Joined
Jun 2, 2004
Messages
547
Its kinda like where there is smoke there iz fire with Zipscanners

Its not a isolated incident, they have always operated like this

OVERWHEMINGLY Poor reviews

Your much better off buying from Bearcat warehouse or Scanner master
 

hiegtx

Mentor
Premium Subscriber
Joined
May 8, 2004
Messages
7,641
Location
Dallas, TX
I think part of the problems with ZipScanners is that they, apparently, are a very small company, with only a handful of employees. When they are not getting multiple orders in a short time period, you see reports from purchasers that had few, or no, problems with how their transaction was handled. But when they get larger numbers of orders, or requests for assistance, their performance tends to go off the rails. Scanners ordered that show as "in stock" are actually out of stock. So there are instances, such as bobruzzo reported, where nothing had been shipped, yet the credit card used for the order had already been charged, And in several cases that were reported in earlier threads, Zip was slow to respond to queries on why the item had not shipped, and they also tried to decline cancelling the back order & issuing a credit back to the payment method. So, orders were pretty much divided by those that were processed in a timely matter, and shipped without delay, or ones where the item was actually on back order, and they were not response to requests for information, or for cancellation.
 
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