Hey Mark, and anyone else trying to figure this software out-
The first thing is to make sure you have entered the key code. Without it you cannot write to the radio. There are no instructions that I have seen on how to enter this, Here is how- 1. Click on the "write to scanner" tab. 2. On the first screen that comes up, click on the "Setup" tab. 3. Click "Registration" and enter the key. If you have already done this properly, you can not choose this option.
When you have your new system ready to write, or when you have made any changes to an existing system and are ready to write, there is one important step you must do before you write it. 1. Go to the "Configuration Editor" and click on one of the systems listed to get you to the next screen. 2. Click on the "Systems" tab. If the system you made changes to is listed in the left column, highlight it and click "Delete from configuration". 3. Find the system on the right column, highlight it, and click "add from database". You must do this for any systems you made changes to. If it is a new system it will not be listed in the left column, you can skip step 2 above. Basically what you are doing in this step is telling the software that you want to remove the old system, and rewrite it with any changes you made. Or in the case of a completely new system, you are telling it that you have a new one to write.
Now you are ready to "Write to scanner"
This software is not easy to understand at first, if you or anyone else needs more help, PM me and I will hopefully walk you through it.
Luke