Airspy.us warning

[Lanny0134]

I’m new here. I just made an account so I could message Airspy US. A month or so ago I ordered two airspy minis to upgrade my ADSB setup.

After a couple of weeks they didn’t arrive so I looked up the tracking. The tracking showed that the shipment was returned to sender due to a wrong address and had been delivered back to airspy US. The wrong address was entirely my fault. PayPal autofill an old address that I can’t remove and I should have double checked.

I emailed them and asked they reship to the correct address and offered to pay shipping again. I have received no response. I made an account here to message them because they have been active less than a month ago and got no response. The contact for on the web site is broken. The number they have associated with PayPal is disconnected.

I’m trying to get a refund through PayPal but that is proving to be an uphill battle because the shipping shows delivered. You have to click on it to see that it was delivered back to the sender.

Just a word of warning. If you want to buy an airspy maybe buy it from the manufacture and not airspy-us

Airspy R2

Airspy R2 is an advanced open-source software defined radio receiver with adequate dynamic range, capable of sampling 10MHz of spectrum anywhere between 24MHz and 1.8GHz – and even beyond with exte…

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[GTR8000]

To be fair you absolutely should've verified the ship to address before ordering/paying. That part is on you, but the rest of the tale of Joe being unresponsive to your emails is sadly not surprising in the least bit.

Airspy US - Disturbing and Ongoing Customer Service Issue

Hello all, I am discouraged that I find the need to make this post. However, this situation has become so ridiculous and inexplicable I feel the need to do so, sadly. I'll start by saying that I am a strong supporter and satisfied user of the Airspy products and I plan to continue to use and...

forums.radioreference.com

 

[KevinC]

I’m new here. I just made an account so I could message Airspy US. A month or so ago I ordered two airspy minis to upgrade my ADSB setup.

After a couple of weeks they didn’t arrive so I looked up the tracking. The tracking showed that the shipment was returned to sender due to a wrong address and had been delivered back to airspy US. The wrong address was entirely my fault. PayPal autofill an old address that I can’t remove and I should have double checked.

I emailed them and asked they reship to the correct address and offered to pay shipping again. I have received no response. I made an account here to message them because they have been active less than a month ago and got no response. The contact for on the web site is broken. The number they have associated with PayPal is disconnected.

I’m trying to get a refund through PayPal but that is proving to be an uphill battle because the shipping shows delivered. You have to click on it to see that it was delivered back to the sender.

Just a word of warning. If you want to buy an airspy maybe buy it from the manufacture and not airspy-us

Airspy R2

Airspy R2 is an advanced open-source software defined radio receiver with adequate dynamic range, capable of sampling 10MHz of spectrum anywhere between 24MHz and 1.8GHz – and even beyond with exte…

itead.cc

That account hasn't visited in over a year.

https://forums.radioreference.com/members/airspy-us.884837/

 

[GTR8000]

That account hasn't visited in over a year.

https://forums.radioreference.com/members/airspy-us.884837/

Yeah, I noticed that also. Seems like the OP read the year incorrectly. Also, aren't new members restricted from sending private messages here anyway?

 

[KevinC]

Also, aren't new members restricted from sending private messages here anyway?

Correct.

 

[Lanny0134]

100% I should have checked. Hopefully PayPal will come through with the refund. As of now he has my $200 and both of the airspys.

In my messages it shows a conversation and nothing about being limited. I was hoping it should send an email notification that he would respond to.