Good day, I have a BC796D with remote head from Scanner Master. It was one of the custom jobs. I have encountered a problem I was hoping someone might help with.
With the new reband that came out, requiring that you upgrade the firmware of the scanner, you need to enter the program mode (Holding the 6, l/o, scan then turn on). For some reason I cannot get this particular scanner to go into that mode. All the other 796s that I have upgraded worked fine, but the one with the remote head does not.
Has anyone encountered this problem with the remote head, any solutions so I can upgrade the firmware.
With the new reband that came out, requiring that you upgrade the firmware of the scanner, you need to enter the program mode (Holding the 6, l/o, scan then turn on). For some reason I cannot get this particular scanner to go into that mode. All the other 796s that I have upgraded worked fine, but the one with the remote head does not.
Has anyone encountered this problem with the remote head, any solutions so I can upgrade the firmware.