ARC Wont Remote Control BCD436HP After Card Fixed
Hi,
My ARC will not do Virtual control of my 436 any more after the card indicated it was corrupt.
When I removed it the computer showed the card to be in perfect condition.
After several tries I reloaded the software and then reformatted it until the 436 would read it.
Several times it came back and said it was corrupt and I did the above again.
Now it is working some it will let me update it with the Sentinel and ARC Pro.
It will not let me control it remotely any more though.
I have tried it on the Windows 7 and Vista which it has worked with in the past without any problem.
I also tried it on the Windows 8.1 but the and it did not work there. Since I have never tried it with the 8.1 the results from that test are inconclusive.
I did not change the wires on the Vista when the problem started and when the 436 and its internal card got along again I hooked them up.
The wires had not been removed and were hooked to the computer just as they were when the ARC could virtually control the 436.
It will not control the scanner any more.
The Vista has a real DB9 COM port and is dedicated to the scanner and nothing else. There were no changes made to the computer while the problem was going on.
It also use to work with the USB ports on the Vista too.
Does anyone have any idea how to fix this?
The 396T still works with the Vista USB and COM ports without problem.
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There is also a new problem.
If I do any work with the 436 on the Vista now with the ARC or Sentinel program the ARC program for the 396T stops talking to it and I have to reboot the computer to get it to work again.
Before the 436 had the internal card problem the ARC for the 436 and 396T ran together without any problems.
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Any ideas?
Best Regards
Sincerely,
Ted
kb6uda@yahoo.com