I'm having issues w with my 996p2. Initially the problem was that it wasn't working with p25 phase 2 systems. When I would try to program in the frequencies it wouldn't even accept the 6.25khz frequency spacing. I installed the upgrade that supposedly would work around this (version 1.05.02 initially and then 1.08.01) and now many of my keypad keys don't work. The scanner comes on and scans whatever it was last set to do, I can operate it from the computer using freescan virtual control, but none of the number keys work nor does the scan, hold and menu keys. I was able to do the 2,9,hold reset combination so I know the keys themselves work just not when it comes to operating the radio. Also with the new firmware, the scanner still won't program a phase 2 system. Does anyone have a clue what the heck is going on and more importantly, how to cure the problems?