Yea called that number and they emailed me the prepaid Fed Ex label too. On the note I wrote I asked for another battery cover...Something is not right....ThanksThey did prepaid shipping for me. Mine arrived on Friday but I did not see it in the system yet. I did leave them a not about it. Let’s hope the turn around time is quicker.
Shipped it 6/17/2019 Monday....Got my SRO # Tuesday 6/25 ...Tracking # says 7/01 delivery...I requested a new battery cover too. It is included with the new clip. I've sent about 5 or 6 items for repair. Some warranty and some not, Fastest turnaround yetWith the summer months here, we see a lot more marine radios coming in for repair. Hopefully it won't be the case, but taking longer in repair would be normal at this time of the year.
Possibly the foam in the battery compartment that keeps the battery tight is compressing allowing the latch to work easier?I have noticed last week on my SDS100 the door seems easier to undo. I'm not sure if there is a weak spot somewhere it does clip and hold the door and big battery good. I do change out the battery often cause I charge the battery with external charger. This unit has never been dropped.