There are a bunch of different factors at play here. First, inadequate staffing is through the roof. Willingboro and Delran currently have NO crews on duty. Second, their immediate backups are also typically busy, so it’s not out of the ordinary to hear other towns within reason being dispatched in. However, that’s dependent on them actually responding. Numerous EMS agencies are refusing to respond to mutual aid calls either because the town they’re dispatched to doesn’t have a crew on duty (spiteful), or because they won’t commit a resource when there is only a single unit available for their own town (diplomatic). Third, most towns only have a few ambulances in their hierarchies, and if Central is lucky it’s built out further up to 25 in some cases. Lastly, the *sarcasm* wonderful new CAD system (10/1/19) frequently makes erroneous recommendations, but it is policy to “do what the computer says”. There is little leeway with operator discretion which is a true disservice to the residents of Burlington County.