ProScan: Can somebody walk through this?
- Thread starter JamesBrox
- Start date
What Windows version are you using?
Is the box in the image checked although I'm not sure it matters.
Perhaps reboot your computer.
Is the box in the image checked although I'm not sure it matters.
Perhaps reboot your computer.
Windows 10. Older laptop. Couldn’t get the software to work on Windows 11 desktop.
I would start with rebooting your computer. ProScan works fine on Win 11 and ProScan is developed on Win 11..
I never seen this before.
You may want to google - > the application required one of the following versions of the .NET framework. .NET Framework 4.8
I see tips like this
You may want to google - > the application required one of the following versions of the .NET framework. .NET Framework 4.8
I see tips like this
@ProScan
Posable this is the issue maybe?
Posable this is the issue maybe?
Install .NET Framework 3.5 on Windows 11 - .NET Framework
Learn how to install .NET Framework 3.5 on Windows 11. .NET Framework 3.5 can run apps that target .NET Framework 1.0 through 3.5.
learn.microsoft.com
@JamesBrox Any updates on this? My guess is the .NET Framework 4.8 was either removed or it needs to be repaired.
Yes, I rebooted the laptop and the DL went through. Thank you for your help.
I decided to give that Windows 11 desktop another try with Proscan. I am having trouble with the software finding my IP address through a switch. Any recommendations? Thanks
Are you clicking the "Get My IP" button in the Web Server tab or are you trying to obtain the scanner IP address for the SDS200 and BCD536HP instances?
I'm trying to obtain the scanner IP address for the SDS200.
belvdr
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Check your firewall and antivirus software.
Last edited:
Yes sir, did that.
Turned them both off. Still nothing.
When you went to the Menu > Settings > LAN Settings > Show IPs
Does the Show IPs show an address or all zeros?
I would try the Auto Detect again, it that fails then enter in the IP address manually, If still unable to connect then ping the scanner IP address. I would double and triple check your firewall(s) and antivirus software.
{edit} Is the URL Setup dialog showing any errors?
{edit} Is the URL Setup dialog showing any errors?
I'm getting the front screen data from the scanner SDS200 through Proscan Version 24.10 on the Windows 11 desktop. But no audio. My older laptop with Windows 10 was seamless, once I had the data shown, I just followed the same steps through Audio Control.... no problems. I'm missing something even with the instructions of going through Windows>Windows Security>Virus&threat protection>turned off. Then Windows>Windows Security>Firewall & Network Protection>turned off. URL Audio Setup & Monitor is clearly showing my correct IP address given from what my scanner reads. Tried Auto Detect a couple dozen times with the correct IP address listed, still no audio.
Are the TX bytes incrementing in the URL Setup dialog?
Do you see any TCP or UDP errors in the URL Setup dialog?
