Can't Access My Feed Admin

[rwmorey71]

Hi --

I am logged into my account on RadioReference and Broadcastify but it is not indicating that I am a feed provider and so I can not access the "admin" page for my feed. My feed is currently online (and has a whopping 3 listeners at the moment!) Is there some issue with the system that anyone is aware of? I need to have my feed offline for a few hours tomorrow and wanted to add a message to my feed to let listeners know.

Rich

 

[W8RMH]

On your local Broadcastify feed page your feed should have a little gear symbol on the right, you can click that to access your feed.

 

[rwmorey71]

That's the thing, the icon isn't there. No where in the system does it "recognize" that I am the feed provider.

I tried resetting my password to see if that re-connected my account but it hasn't.

 

[rwmorey71]

Additionally, I clicked on the link to manage my feed from an alert e-mail about my feed being down and I get this error

Invalid Feed or Access Denied

Rich

 

[rwmorey71]

I had to take my feed down for about an hour as I was moving around equipment and I did not get a notification about the feed being offline. The feed is back online now though.

 

[rwmorey71]

Not sure what happened by my feed is no longer listed and I can't connect my broadcast server app to Radio Reference so I reapplied for the feed. Very strange.

 

[blantonl]

You must have your feed under a different account. There has never been a feed associated with username rwmorey71

 

[blantonl]

What was the name of the feed you were providing and what county?

 

[rwmorey71]

Hi -

It was East Hampton Town EMS, Suffolk County, NY.

Rich

 

[blantonl]

Ok, our team is looking into the issue...

 

[blantonl]

You should be able to bring the feed back online. We might have had an administrative problem on our end, but should be resolved now. Thanks!