shirsch101
Member
Is there a phone number for Radio Reference to call..
Cant access RR
- Thread starter chynst
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doctordialtone
Member
doctordialtone
Member
Submit a request – RadioReference Support
shirsch101
Member
Sent request yesterday morning but no reply yet..
iMONITOR
Silent Key
You can be sure they're working on it. It's really difficult to troubleshoot a problem that they can't reproduce.
JDrisc3480
Member
It is working fine for me. If it helps those working on this, I am not a premium subscriber.
Remove all your cookies from the browser and try again. You didn’t explain what the issue is so no one can help on here
belvdr
Active Member
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That was already tried. Multiple users are having the issue.
Additionally, multiple people have tried multiple browsers across multiple devices. I doubt it’s a cookie problem.
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corbintechboy
Member
Same issue here. I bought premium last night and lost features like looking at the database. Simply takes me to some myrr site.
iMONITOR
Silent Key
Good morning Lindsay:
I'm not having any problem with RR's site myself, but I ran across this and wonder if it could be related? I'm thinking on the member/user's system, not your servers.
Stop What You’re Doing and Patch the Windows Bug That Took Microsoft 17 Years to Fix
Stop What You’re Doing and Patch the Windows Bug That Took Microsoft 17 Years to Fix
Microsoft released a patch today that fixes what appears to be a major, long-standing flaw in the Windows Domain Name System. The patch, which is bundled
gizmodo.com
Bill
corbintechboy
Member
Here is what I found. I cleared all cookies for this site and I use Firefox. If I am logged into the forums only the site works fine. If I log into the main site it does the myrr thing.
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I just tried the exact same as you with the latest version of Firefox. Cleared all cookies, logged into the main site (not the forums), and everything responds as expected... all links clicked on take me to where they are supposed to go.
Strange.
.
Did you recently (as in the last 10 days or so) renew your premium subscription?
corbintechboy
Member
Yes last night. The premium is working fine can use it through scanner software. On this site if I am logged into the main site and the forums when I click on database it takes me to myrr which is some place where there are counties to watch and such but no search or browse function. If I am logged into the forums the database works fine.
I would think that if this was some issue with my subscription it would not lead me back to some myrr site that would be personal to me but not allow database access which is free for people to view, my thinking could be off of course.
The reason I asked is the others reporting this just renewed or became premium. Seems to be a pattern.
belvdr
Active Member
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It's not related. That patch is for Windows DNS servers, not clients. Also, at least one person reported the issue on Android.
RadioReference.com - Scanner Frequencies and Radio Frequency Reference Database
corbintechboy
Member
See how you are logged in on the picture? I cannot be logged in.so clicking the above link is not going to this page as seen below?RadioReference.com - Scanner Frequencies and Radio Frequency Reference Database
www.radioreference.com
View attachment 88297
I just did it. Clicking database anywhere brings me to this link:
RadioReference.com
The world's largest radio communications data management and media provider.
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Yep I understand..
Things that make you go Hmmm..
Hope they can figure out what's up
Things that make you go Hmmm..
Hope they can figure out what's up
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