Can't download Sentinel .NET software issue

[GB2]

I just purchased my BCD436HP and I am trying to download the Sentinel software. I am prompted that I need .NET 2.0 and am redirected to Microsoft for download. I have downloaded, shut down and restarted computer and when I go to install Sentinel I keep getting the .NET software needed prompt.

What am I doing wrong? I have windows 10. Why is the Sentinel installer not recognizing the .NET software to finish the install?

Any suggestions?

Thank you.

 

[UPMan]

https://answers.microsoft.com/en-us...ndows-10/6fb4ac74-3444-4915-9786-95cd902dd37d

 

[GB2]

Thanks for the link. When I do the first one it is off, I select the check box for on and am prompted to restart. When restart and try to install Sentinel I again get the .NET install prompt.

I ran the second one under the C: Admin function and had no errors to fix.

I don't know what to do at this point. Suggestions?

 

[KE5MC]

I don't go to the link Upman posted so my suggestion may not apply. Frequently virus protection software will keep downloaded 'items' from installing.
Mike

 

[ProScan]

See if this helps. It applies to the Dot Net Framework 2.0
https://docs.microsoft.com/en-us/dotnet/framework/install/dotnet-35-windows-10

Frequently virus protection software will keep downloaded 'items' from installing.
Mike

Not on Microsoft Dot Net Framework as it is signed with a Code Signing Certificate.

 

[GB2]

Thank you both. It's not an antivirus issue. I looked at the link you posted ProScan. I have done all that previously. What is strange is I install the software, check the box, and restart but when I go to run the Sentinel software I still get the same message which is I need to download the .NET framework.

I tried a different, older computer also running Windows 10 and it loaded no issue. Not sure the problem.