Sentinel: Database Weekly Update

[donc13]

I used to update once a week. Still getting the "The remote server returned an error: 229 Extended Passive Mode Entered (|||3619|)" message. Old habits (updating weekly) die hard.

That error indicates your internet provider is not allowing passive FTP protocol to go over their network. I believe both T-mobile and HughesNet are among those that do not allow FTP

 

[fxdscon]

The was no update yesterday for the HP1 and it isn't out there yet this morning. If you don't have an HP and/or don't bother to update then there is no need for a response. @JoeBearcat will get it resolved.
.

-
Yep... the BCDx36HP / SDSx00 Sentinel database did update, but the Home Patrol Sentinel database did not. It happens that way occasionally.

 

[fxdscon]

I believe both T-mobile and HughesNet are among those that do not allow FTP

-
HughesNet definitely does allow FTP, but Sentinel chokes on the latency and lag times that occur with their transfers. The typical HughesNet error is...

" The operation timed out. "

I don't know if HughesNet has addressed that problem.

 

[JoeBearcat]

-
Yep... the BCDx36HP / SDSx00 Sentinel database did update, but the Home Patrol Sentinel database did not. It happens that way occasionally.

Thanks for the 'heads up'. I'll contact the IT guys.

 

[JoeBearcat]

This should be fixed tomorrow morning (running update now).

 

[Endurordr]

Yes I recently switched to T-Mobile. Thank you for the heads up.

 

[K9UWI]

This should be fixed tomorrow morning (running update now).

It was and thank you.

 

[jwilli187]

-
Are you using T-Mobile Home for your service provider? That sounds like the typical error message you get because T-Mobile is blocking port 21 for FTP downloads that Sentinel uses. A number of users are reporting problems with that.

Check this post:

Sentinel: - Updating Database Failed

I'm using BCDx36HP Sentinel Ver 2.02, while trying to update the database I get the following error. "229 Extended Passive Mode Entered (|||2645|). Please advise.

forums.radioreference.com

If your on T-Mobile just use the hotspot on your phone to connect the computer, then update as usual. I just did it!

 

[Endurordr]

If your on T-Mobile just use the hotspot on your phone to connect the computer, then update as usual. I just did it!

My phone is T-Mobile also, will I end up with same issue?

 

[fxdscon]

My phone is T-Mobile also, will I end up with same issue?

-
Try it and let us know the outcome.

 

[Endurordr]

-
Try it and let us know the outcome.

Good news. It worked perfectly. iPhone 7 on LTE (Not 5G). Thank you for the suggestion.