BCD436HP/BCD536HP: Deafness?

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UPMan

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I cannot imagine a case where reapplying firmware would have fixed something like what you were seeing.
 

plaws

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I cannot imagine a case where reapplying firmware would have fixed something like what you were seeing.

That's unfortunate because that would be a relatively simple thing to fix. If it's not some sort of disconnect between the CPU and the RF (not telling the receiver where to tune) then ... well, it's under warranty.

After the USPS drove the package around North Texas for a while, it made it to a "P Moon" at the repair shop, so we'll see at some point.
 

signal500

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BCD436HP Deafness?

That's unfortunate because that would be a relatively simple thing to fix. If it's not some sort of disconnect between the CPU and the RF (not telling the receiver where to tune) then ... well, it's under warranty.

After the USPS drove the package around North Texas for a while, it made it to a "P Moon" at the repair shop, so we'll see at some point.

Peter, have you received your 436 back from repair? The reason why I'm asking is all of the sudden my BCD436HP has become deaf. No signal strength bars on the screen and I can't receive stations from 15 miles away. I have never worn it on my belt and it has stayed in my shack since I bought it.

I'm interested to hear how long it took for Uniden to repair and send back your unit and also what they said was the issue. Mine is also under warranty.
 
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signal500

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BCD436HP Deafness?

Just checking... did you check the ATTenuator?

Yes I did, and it was turned off. I only wish that could have been the issue. I did a full reset and re-flashed the firmware to no avail. It is a hardware issue and will be sent to Uniden Service on Monday.
 

plaws

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Peter, have you received your 436 back from repair? The reason why I'm asking is all of the sudden my BCD436HP has become deaf. No signal strength bars on the screen and I can't receive stations from 15 miles away. I have never worn it on my belt and it has stayed in my shack since I bought it.

I'm interested to hear how long it took for Uniden to repair and send back your unit and also what they said was the issue. Mine is also under warranty.

I did but have been pretty busy since. Turn-around was less than 2 weeks, but I'm only ~200 miles from Ft Worth.

The annoying thing is that the repair ticket said:

Code:
UPDATED DATA BASE
J101

As you might imagine, I had already UPDATED the DATA BASE ... and cleared user data ... and reformatted the uSD card ... and reloaded all my FLs ... and Force Write Full Database... etc, etc, etc.

But the radio worked after I got it back and it didn't work when I shipped it off.

Glad I have it back, working, but am not impressed.
 

mitbr

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I did but have been pretty busy since. Turn-around was less than 2 weeks, but I'm only ~200 miles from Ft Worth.

The annoying thing is that the repair ticket said:

Code:
UPDATED DATA BASE
J101

As you might imagine, I had already UPDATED the DATA BASE ... and cleared user data ... and reformatted the uSD card ... and reloaded all my FLs ... and Force Write Full Database... etc, etc, etc.

But the radio worked after I got it back and it didn't work when I shipped it off.

Glad I have it back, working, but am not impressed.

I am glad its back working for you. Looks like it was user error. Should be a lesson to anyone else before you send it in recheck the settings multiple times to make sure the scanner is set up properly.
 

Voyager

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I am glad its back working for you. Looks like it was user error. Should be a lesson to anyone else before you send it in recheck the settings multiple times to make sure the scanner is set up properly.

So the J101 note means nothing? I would think they repaired or replaced J101.
 

plaws

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I am glad its back working for you. Looks like it was user error. Should be a lesson to anyone else before you send it in recheck the settings multiple times to make sure the scanner is set up properly.

I guess you didn't read the part where I said I'd already reloaded the DB, cleared the user data, reloaded everything, formatted the uSD card, etc, etc.
 

plaws

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So the J101 note means nothing? I would think they repaired or replaced J101.

All it says is "J101". Not "replaced J101" or "tightened J101" or "lubricated J101" just "J101".

I've not seen a schematic for the x36 so I have no idea if there even is a J101. And if there was, it'd be a jack of which there are three on a 436HP (audio, serial, USB).
 

mitbr

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I guess you didn't read the part where I said I'd already reloaded the DB, cleared the user data, reloaded everything, formatted the uSD card, etc, etc.

Wow...Well I'm sorry I upset you I did miss the J101 replacement which Voyager kindley pointed out I will be sure not to assist you in the future.
 

mancow

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All it says is "J101". Not "replaced J101" or "tightened J101" or "lubricated J101" just "J101".

I've not seen a schematic for the x36 so I have no idea if there even is a J101. And if there was, it'd be a jack of which there are three on a 436HP (audio, serial, USB).

Or, the SMA connector.
 

Voyager

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All it says is "J101". Not "replaced J101" or "tightened J101" or "lubricated J101" just "J101".

I've not seen a schematic for the x36 so I have no idea if there even is a J101. And if there was, it'd be a jack of which there are three on a 436HP (audio, serial, USB).

Or the antenna jack (which was mentioned) or an internal connector (jack). True, it doesn't say what was done. Still, it wasn't just put there as a joke. It means something. If you don't like my explanation, what is yours?

You seem quite upset at people just trying to help you.

I think J101 is shorthand for an internal issue and means fixed/replaced/tightened/lubricated/straightened/looked funny at/unbroke/whatever.

Really, does it matter? Your scanner works now. It was fixed.
 

mitbr

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fixed/replaced/tightened/lubricated/straightened/looked funny at/unbroke/whatever
That's pretty funny thnks for laugh.
 

Voyager

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fixed/replaced/tightened/lubricated/straightened/looked funny at/unbroke/whatever
That's pretty funny thnks for laugh.

The funny part is that those weren't alternatives - they may have been performed in that order. And sorry in advance for that drink coming out of your nose.

Seriously, the Uniden tech fixed it. Who cares how.
 

signal500

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BCD436HP Deafness?

I did but have been pretty busy since. Turn-around was less than 2 weeks, but I'm only ~200 miles from Ft Worth.

The annoying thing is that the repair ticket said:

Code:
UPDATED DATA BASE
J101

As you might imagine, I had already UPDATED the DATA BASE ... and cleared user data ... and reformatted the uSD card ... and reloaded all my FLs ... and Force Write Full Database... etc, etc, etc.

But the radio worked after I got it back and it didn't work when I shipped it off.

Glad I have it back, working, but am not impressed.

Thanks for the update Peter. I should have mine back this week and will report the outcome on this thread. I'm sure J101 was repaired or replaced (who knows what that is).

When I got one of my 536s back from service the ticket read, "The following parts were replaced or actions performed during the repair of your unit. D415, D416, D417, D418, Headphone jack modification". I'm guessing they replaced some diodes along with the mod for the headphone.
 

plaws

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I think J101 is shorthand for an internal issue and means fixed/replaced/tightened/lubricated/straightened/looked funny at/unbroke/whatever.

Really, does it matter? Your scanner works now. It was fixed.

Actually, it does matter since I had already done what they said they did (save for the mysterious "J101").

The next time this happens, I'd like to believe that reloading the data base will fix it saving time and shipping cost. Except that I did that before I ever sent it off.

So yeah, it kinda does matter.
 

garys

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On a guess, J101 was the antenna jack. Which if there was an open would explain the deafness issue. They may have just replaced it which fixed the problem. Why they reloaded the database, I have no idea.

BTW, I haven't carried a portable radio on my belt since I stopped being a paramedic either. :)


Actually, it does matter since I had already done what they said they did (save for the mysterious "J101").

The next time this happens, I'd like to believe that reloading the data base will fix it saving time and shipping cost. Except that I did that before I ever sent it off.

So yeah, it kinda does matter.
 
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