Okay i am new to this and i have no background in scanner programing. The language is Greek to me and i was under the impression that if i upgraded to premium service i would be able to download the software to program the WS1065. i am have a hard time a believing they would charge me $30.00 to provide me with a link to spend another $24+ to get the programing software. Kinda feeling like i have been scammed........ hopefully i missed something and this isn't true.