I am at a loss with my TRX-1 nothing from RR has resolved my issues

[wtp]

but that is because i am not familiar with whistlers and it would just be for conventional anyway.
and you could always just manually update the stuff you need.

 

[Chronic]

If the thing works just use it , many of the updates are so minor that you would not even notice any difference if you did get them updated. if it is not broken , don't fix it . otherwise you may be fixing it until it is broken !

 

[hiegtx]

Whistler does not care about their customers. I'm now stuck with a $480 piece of equipment that I no longer can get updates for and doubt anyone would buy from me.

Granted, the ability to access the RadioReference database, and use the Library Import function in EZ-Scan, is impaired as, at least for now, no database updates for the Whistler scanners are being provided. Whether Whistler will sell or auction off their IP for these scanner models, much as Whistler took that over from GRE, is for now, unknown. One of the selling points for the database scanners, both GRE->Whistler and Uniden database scanners was that database updates may be useful for people not familiar with programming later model, trunking, scanners. Unfortunately, GRE did not license any third parties to provide software for their database scanners, and Whistler continued that policy. The only software available is the appropriate version of EZ-Scan.

However, that does not mean that these scanner models can no longer be programmed. Yes, it does take a bit more work & understanding of what is required for programming, but it can be done. More concerning is the lack of support for technical issues, other than programming related. The loss of technical support, and ability to repair units with problems, is a more important factor for those who already own one of these scanners, which may, at some point, need repair. Several members, based on comments posted in one of these 'Whistler is MIA" threads, had recently sent their units to Whistler for repair, before the plug was pulled. So far, I have not seen any comments on whether they were able to find out if repairs can still be done by Whistler or a successor, or if their units have been returned without any repair being done. Also unknown is that, if payment was provided for the repair, when the unit was sent to Whistler, has that payment been refunded. Third party repair firms, such as G & G, have declined certain repairs on the GRE, or Whistler equivalent models because they cannot obtain the parts needed without purchasing an extremely oversized quantity. Uniden, in the past, has indicated that they could provide repair service on non-Uniden models, but they might incur the same problem of repair parts availability.

 

[Wackyracer]

You are really going to laugh at me as I just found out Whistler is out of business 2 days ago when trying to check for updates via the software.

I do agree, Whistler does not care about their customers. I'm now stuck with a $480 piece of equipment that I no longer can get updates for and doubt anyone would buy from me.

Updates to the Library are available via radio reference database, you will have do a bit of work to import them into ezscan, the last update for DSP and CPU firmwares are also available in the sticky of this whistler forum.

There is plenty of useful life still in these scanners.

 

[Th3_Factory_Freak]

Updates to the Library are available via radio reference database, you will have do a bit of work to import them into ezscan, the last update for DSP and CPU firmwares are also available in the sticky of this whistler forum.

There is plenty of useful life still in these scanners.

Thank you! is there a link on how to download and import updates from radio reference to the EZscan?

2. What antenna do you recommend for a vehicle? (for a TRX-1) I mainly listen to law enforcement. (P25 Phase 2)

 

[Daleb49]

Whistler is back and is owned by a new company.
Hang in and let them get things back on line.

 

[Th3_Factory_Freak]

Whistler is back and is owned by a new company.
Hang in and let them get things back on line.

Greatly appreciate the update. Any ideas if they are going to reach out to customers or what will be the website address?

 

[Daleb49]

Website is:

The Whistler Group

The Whistler Group

whistlergroup.com

Don't know their plans but you can go to the website and take a look.

 

[Hit_Factor]

Thank you! is there a link on how to download and import updates from radio reference to the EZscan?

2. What antenna do you recommend for a vehicle? (for a TRX-1) I mainly listen to law enforcement. (P25 Phase 2)

Antenna is based on frequency, then base station or mobile. Law enforcement and P25 have no bearing whatsoever on the antenna.

What frequency?

Ask your Ezscan questions in this forum: Scanner Programming Software

...Any ideas if they are going to reach out to customers...

Don't hold your breath.

 

[4RC7K05]

I am sorry to hear this. Whistler used to lead the industry in radar detectors; however, something changed & they started putting out crap. I would imagine some bright bulb will find a way to provide updates. I don't know who or what made it possible to have downloads for the PSR 800, but I hope that updates happen. Sorry for your loss. I would imagine there are some who would buy that radio. You never know.

The bridge is burned and with all the recent chaos in federal government not knowing if I'll have a job to feed my family and pay my mortgage. I'm out of the scanner hobby. It's not worth the sleepless nights when I have priorities. Thanks to all who helped.

 

[buddrousa]

What happened is the manufacturers of Database Scanners (Uniden GRE Radioshack Whistler) paid RR for database downloads. My guess is all that is paying now is Uniden with Whistler having to now make a new agreement with RR.

 

[Ensnared]

The bridge is burned and with all the recent chaos in federal government not knowing if I'll have a job to feed my family and pay my mortgage. I'm out of the scanner hobby. It's not worth the sleepless nights when I have priorities. Thanks to all who helped.

 

[Ensnared]

I am very sorry to hear this & hope that there are some sensible folks to thwart these extreme measures being taken in this country.