Overall since receiving my psr500 my enthusiasm fades by the day. Once again I have been let down by GRE, a long history dating back to the pro-92 fiasco.
Comparing this unit to the 396/996/2096/pro96/xts3000/xts5000, It lags behind, mainly due to the horrible memory system limitations.
The casing is cheap and flimsy, I don't understand for the life of me why they cant use a decent compound, like commercial grade radios. As a test place your psr in your hand and give it a half decent squeeze and watch it flex and hear it creek. I am worried about the first fall this is inevitably going to take. On the other hand I've dropped my 396 quite a few times now from my truck and its hit the pavement and kept ticking, and of course everyone knows most Motorola's can take a beating with minor surface scratching IF that.
I am quite surprised there hasn't been a lot of talk regarding the very limited scan lists and 1800 objects. Now I'm sure someone is going to chime in about how great the vfolders are, but why would anyone want to limit themselves with vfolders? Give me more scan lists, like 200 and more importantly 10-20 sub-lists inside the scan lists. I shouldn't have to choose between systems that are stored in separate vfolders. The way the memory is setup is not far off from the pro92, something a decade old. 20 lists for 1800 objects, is around 70-90 objects per list (knowing that each system will take up objects also), that leaves you NO option to quickly toggle between agencies or users, you have to go locking/unlocking things which is a real pain when you are in a hurry. Perhaps that doesn't bother you people in the middle of Kansas, but here in southern California or any metro areas you will find a LOT of agencies in a smaller area. Each of these agencies should be grouped just like you would in a commercial radio, by systems with zones and then channels/talk groups per zone. You can NOT even put each city or agency in its own scanlist as there are far more than 20 agencies here. The 396 beats the pants off this PSR500 when it comes to memory allocation, the 396 allowing you 1000 ways to split up your data and I've used that all up too.
I did not come across the problems that some experienced with missing calls on certain systems, so I will count myself as lucky. However it severely suffers from front end overload from cell phones, using my cell phone or when its about to receive a call, I will lose almost all coverage and the scanner starts spitting out digital interference, blips, boops and clicks, but the phone is one of the original razor's which is famous for its interference problems, so I'm taking this issue with a grain of salt for now. Other then that I don't notice it doing any better or worse than the 396 or any other radios here. The roaming control channel option is really nice and long overdue.
Digital audio is still lacking, sounding shallow & 'tinney', I couldn't tell you the difference between it and the 396 when I did a test. Both are adequate for hobby use, but are useless with any decent background noise. The Motorola XTS/Saber's blow them out of the water in both audio quality and volume.
The front buttons are a bit stiff and often do not respond requiring you to double key them. I am hoping this was per design and as they get use they will ease up a bit and end up lasting a lot longer later on. I can only hope anyway...
I really enjoy the fact that you can set a LOT of the internal options, its nice to have a bit of control over the hardware.
Overall the memory issue just kills it for me, 20 scan lists was not enough 20 years ago, it should have never made into production until they figured out a more manageable and extended memory system. They started off with a great idea with the objects, just see it through... don't stop 'half-ass' (right Wayne?)
If you have any professional need or you simply have the money to do it right, get yourself some Motorola gear and you will only go back to the scanners for special occasions.
I hope there can be some more discussion about the short-comings of this scanner. They cant and more importantly, won't fix these issues if we don't express our views and our perceived problems. I understand each of us uses this hardware in a different manner in different circumstances and therefore will have different requirements. You GRE mega fans should take a few steps back and try to imagine whats possible, not just what they put in front of your face.
Looking forward to hearing from others on these issues.
Sorry for any typos or stupid mistakes I haven't caught, I am doing this right before bed.
Enjoy!