A couple years ago I downloaded and used the demo version of ARC96...I thought I bought it because I have an access key sent in my email. My problem is that I can't open it any longer. When I try, it starts to load...then states that it was a timed demo and doesn't open the program but brings me to the BuTel website. I uninstalled my previous install, then I bought the software again and downloaded the software and installed it. I get the same error. Not sure what to do here.