I'll program it for free, I'm in balto co. Randallstown... Just pm me my radio ref screen name "@ firehousemail.com" this goes for anyone, I do it becuse I enjoy it & as a free service to emerg personell for Their service to the community which is why it's 100% free. I have the same issue with mine, if it's set to "Auto Reset" it will squelch when alerted until you switch it over or it resets itself, And yes it does annoy me too but there is no way to change that part unless it is set to manual reset. Also there is a setting that makes it do that which can be turned off if I remember right. might just be the squelch level is too high??? But if it's a problem that's not programmable I would not be able to help I only do programming. I can only program the 3 & 4 though. Hope this helps!