XPR Motorola Radio XPR3300e Business do not Transmit after the MOTOTRBO CPS 2.0 software read it.

[Antonio_SG]

Hello,

I have several Motorola Radios XPR3300e for use in my job, I downloaded the software CPS 2.0 and created a comunication cable. The connection was ok and I was able read the radio and save the configuration but when I disconnected the radio, was not working the transmitting. I tried with a second radio and same, the radio can receive but cannot transmitt. Everything looks same in both configurations, no errors but both radios are not able transmitt now. Have some one same issue or an idea why this happen?, Thanks in advance.

 

[RadioGuy7268]

IF all you did was read the radio & save the configuration, then nothing would have changed in the codeplug. I'd suggest turning off the radio & then turning it back on again after 5 seconds.

 

[K2NEC]

This is why vendors password protect radios

 

[K9KLC]

This is why vendors password protect radios

So you're saying simply reading a 3500e will cause it to loose transmit?

 

[Antonio_SG]

So you're saying simply reading a 3500e will cause it to loose transmit?

Yes, just only read and save configuration, this happen same with two diffrent radios.

This is why vendors password protect radios

so, the only way to fix them is contact with the vendor?, password protected is not selected in the configuration.

 

[K2NEC]

So you're saying simply reading a 3500e will cause it to loose transmit?

It will not cause it to  lose anything but it will prevent people that don't know what they are doing from gaining access to the codeplug

 

[Antonio_SG]

Update: For some reason after 24 hours the radios start to transmit again. I apreciate your tips. I started this problem when to try to clone another radio which was bought from another vendor but the softyware say codeplug error so I go need ask my vendor Two-Way Radio Sales, Service and Installion - Motorola Metro Two-Way & Tracking, Inc., I believe these business radios are protected in some way. Thanks again.

 

[K9KLC]

It will not cause it to  lose anything but it will prevent people that don't know what they are doing from gaining access to the codeplug

Ok thanks for clarifying. I've read a bunch of them and never had this happen. We repurpose some of the 900 HT's for ham stuff (not the 3500e obviously) and also do use some of the VHF/UHF stuff on ham (which does include the 3500e, and I've never had that happen.

 

[K9KLC]

Yes, just only read and save configuration, this happen same with two diffrent radios.


so, the only way to fix them is contact with the vendor?, password protected is not selected in the configuration.

I don't know what you need to do, I've never had that happen. I've read probably over 50 or so radios now simply to repurpose them for ham radio frequencies and never had one not transmit when I've done that. Without seeing the programming for the radio, it's not possible to say what happened.

 

[buddrousa]

#1 I question Homemade Cable.
#2 I question user not knowing anything about Radios and Software. There is a difference in Saving a File to the Computer and Saving a file to the Radio not knowing the difference can cause problems.
#3 Is the OP telling the whole story?
#4 Using the Homemade Cable and writing to the Radio could have resulted in a corrupted write to the Radio.
This is why if you do not own it you do not mess with it. Just think if this would have been a Public Safety Radio used in Life Safety.

 

[K9KLC]

#1 I question Homemade Cable.
#2 I question user not knowing anything about Radios and Software. There is a difference in Saving a File to the Computer and Saving a file to the Radio not knowing the difference can cause problems.
#3 Is the OP telling the whole story?
#4 Using the Homemade Cable and writing to the Radio could have resulted in a corrupted write to the Radio.
This is why if you do not own it you do not mess with it. Just think if this would have been a Public Safety Radio used in Life Safety.

Yep, don't think we're getting the whole story here.

 

[Antonio_SG]

Ok let me introduce my self and answer the questions.
Im the Electronic Technician Officer in a USA cable ship, with more than 20 years working with electronic equipments incluided telecomunication systems.
The hand made cable was easy to do just 4 wires using and old connector and no errors on it.
The configuration saved was only in the PC and the radios never were written, just read, then I disconnected for be able clone the non vendor one and observed that first one was not transmitting I checked with a second radio being sure was only read and save config throw the software just in case and was same issue, then I cancel the operation beause two radios were non transmitting and I was not able clone the new one from different vendor.
I have used many times different ICOM, Motorola radios like CP200 with old versions of CPS for clone them without problems.
I believe this is some kind of security from the vendor because the radios are for business purpouses, as well if I change a configuration I cannot write it in the same radio. I have in my hands about 85 radios XPR3300e from the same vendor and Im pretty sure I will get good feedback from him, then I will revert here. this is the whole history.

 

[buddrousa]

Too many here run multiple fleets of radios including the same brand and model and never seen this before.
Did you by chance update the firmware some radios are firmware software specific.