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Motorola XPR 7550e CPS

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maxsmer

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Hello.

Is the CPS for MOTOTBRO radios different than the standard CPS listed on Motorola's website for free? I purchased a XPR 7550E and I'm trying to upload a blank codeplug to reset it (which I haven't yet located either) I see some articles mentioning both CPS and MOTOTRBO CPS suggesting there's a difference? I don't see the XPR model in the version of CPS anyways. If they are different, where can I purchase it from? To be clear, I've read the sticky and am fine paying for the software.

Model: AAH56RDN9RA1AN
Firmware R02.10.10.0001
CP Version 15.05.13
 
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kg4icg

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In cps 2.0 just do recover from the device drop down menu. Will basically reset your radio with blank factory codeplug. Your radio will come up in a line and you select the current settings in it and click to get it started.
 

maxsmer

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it's free, I have a Motorola account. That version came out last month
I had read these which suggests it needs to be paid for.

I'm sorry but I must seem like an idiot. I downloaded CPS via this link Business Radio Customer Programming Software - Motorola Solutions which states "Compatible with: CLS series, CLP Series, Curve, DLR series, DTR series, RDX series and RM series radios." Can you please provide the link for the one compatible with XPR 7000 series radios?
 

K2NEC

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As stated previously you need the MotoTRBO CPS which you have to create a Motorola account for. The business radio CPS won't work for the XPR's because it's not a business radio
 

KevinC

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As stated previously you need the MotoTRBO CPS which you have to create a Motorola account for. The business radio CPS won't work for the XPR's because it's not a business radio
Interestingly I don't have any TRBO CPS to pick from. I have APX, ASTRO, CSS, PCR and others, but no TRBO. ?????
 

ramal121

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Interestingly I don't have any TRBO CPS to pick from. I have APX, ASTRO, CSS, PCR and others, but no TRBO. ?????
My APX, Astro25, etc updates are all on MOL. My latest TRBO cps is on My View. Where are you looking? Maybe poke Mr M to have it pop up somewhere?

Another question. What the heck is (or isn't) TRBO CPS Lite???
 

alcahuete

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Interestingly I don't have any TRBO CPS to pick from. I have APX, ASTRO, CSS, PCR and others, but no TRBO. ?????
I don't either. I only have the firmware. I have talked to /\/\ Support and they always say it is fixed, but it isn't. So IDK... Not really bothering me since CPS2 is a POS.

Another question. What the heck is (or isn't) TRBO CPS Lite???
Can't say I have ever seen that on the CPS that I remember, but the Lite stuff is usually for CP200d and such. Maye there is a Lite CPS now for the 100d or whatever?
 

maxsmer

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You'll need this, after you make an account. Available on My View.
View attachment 147085
Thank you.

I think I need to reach out to Motorola on Monday. When I go to login to the "business online" portal it says I don't have access even though I created an account. The standard motorolasolutions page only allows me to purchase accessories. I don't think I have the correct "rights" enabled.
 

kg4icg

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My APX, Astro25, etc updates are all on MOL. My latest TRBO cps is on My View. Where are you looking? Maybe poke Mr M to have it pop up somewhere?

Another question. What the heck is (or isn't) TRBO CPS Lite???
That is for the analog radius radios from what I'm reading
 

alcahuete

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That is for the analog radius radios from what I'm reading
TRBO specifically refers to the Mototrbo radios. They're not going to use that for old analog radios, AFAIK. Trbo Lite or Light definitely refers to the CP200d, CM200d, etc., types of radios. There is TRBO Lite firmware specifically for those radios. What I have never seen is a specific CPS. They have always used the standard CPS.
 

WRTF671

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Thank you.

I think I need to reach out to Motorola on Monday. When I go to login to the "business online" portal it says I don't have access even though I created an account. The standard motorolasolutions page only allows me to purchase accessories. I don't think I have the correct "rights" enabled.
It can take awhile for your account to be fully active, I had to contact customer service a few times. Once they figured out who I was and what I was doing and with what radios it was easy enough. They are understandably protective of their systems though so you'll need a legitimate reason for access beyond "look what I found on ebay..."
 

WRTF671

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Interestingly I don't have any TRBO CPS to pick from. I have APX, ASTRO, CSS, PCR and others, but no TRBO. ?????
I forget where it is specifically but there is a way to subscribe to software in "My View." Check your subscriptions and see if you have TRBO checked off. I went through this trying to find APX firmware thinking something was wrong with my account but it turned out the only issue was the idiot operating my computer...
 

KevinC

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I forget where it is specifically but there is a way to subscribe to software in "My View." Check your subscriptions and see if you have TRBO checked off. I went through this trying to find APX firmware thinking something was wrong with my account but it turned out the only issue was the idiot operating my computer...
I subscribed to everything I could, even a ton of TRBO stuff, but no CPS anywhere to be found. Not a big deal to me, just odd.
 

maxsmer

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It can take awhile for your account to be fully active, I had to contact customer service a few times. Once they figured out who I was and what I was doing and with what radios it was easy enough. They are understandably protective of their systems though so you'll need a legitimate reason for access beyond "look what I found on ebay..."
Yep, just spoke with them and said it will take a few weeks for their data team to activate my account. Honestly is quite disappointing, I'm a strong advocate for open source software but Motorola would never do that without being forced.
 

N4KVE

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Yep, just spoke with them and said it will take a few weeks for their data team to activate my account. Honestly is quite disappointing, I'm a strong advocate for open source software but Motorola would never do that without being forced.
And this is why so many people choose to get their CPS from “other” sources. Waiting a few weeks to get the CPS “properly”, or getting it right away “improperly”.
 
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