MotoTRBO OTAP using RM and Control Station: problem with DDMS?

[Minotaur]

Hello!
I'm trying to complete test setup for OTAP of Motorola R7/R7a radios via Control Station.
I have R7 radio as Control Station, it's Radio ID is configured as ARS Radio ID in other radios in network. On the server I have DDMS installed. ARS seems to be working, on the server I'm able to see ARS packets coming from remote radio and ARS acknoledges coming from DDMS. I'm able to ping remote radio. The problem is that Device Programmer does not see remote radios. It looks like DP just does not consult DDMS and does not get active radio list from it.
Software versions are:
RM - 2.151.192
DDMS - 24.01.0005
Did someone experience the similar problem? Please advice. Thank you!

 

[Firebuff880]

Hello!
I'm trying to complete test setup for OTAP of Motorola R7/R7a radios via Control Station.
I have R7 radio as Control Station, it's Radio ID is configured as ARS Radio ID in other radios in network. On the server I have DDMS installed. ARS seems to be working, on the server I'm able to see ARS packets coming from remote radio and ARS acknoledges coming from DDMS. I'm able to ping remote radio. The problem is that Device Programmer does not see remote radios. It looks like DP just does not consult DDMS and does not get active radio list from it.
Software versions are:
RM - 2.151.192
DDMS - 24.01.0005
Did someone experience the similar problem? Please advice. Thank you!

In Device Monitor / Programmer. Did you go to the Setting Tab and configure the Presence Manager / DDMS and then Click the Test Connection Button.

 

[Minotaur]

Dear Firebuff880,
thank you for reply.
Yes, of course I've tested the connection and test has passed.

As far as I understand Device Programmer does not grab/poll all active radios from DDMS. I had to add radios to RM manually by their serial numbers, only after that DP consults DDMS if certain radio is active and it can be accessed remotely. Does that look reasonable?

The second issue in my lab was the wrong setting on the Control Station. In CPS General->Network->Radio Network section there is "Protected Mode Control Station" checkbox. It has a lack of documentation. It must be _unticked_ on Control Station, otherwise DP cannot access remote radio over the air via Control Station despite of there is IP connectivity.

 

[Firebuff880]

As far as I understand Device Programmer does not grab/poll all active radios from DDMS. I had to add radios to RM manually by their serial numbers, only after that DP consults DDMS if certain radio is active and it can be accessed remotely. Does that look reasonable?

I believe you are correct; the Auto Entry / Register process of RM, when enabled, may only work with a USB or WiFi connection. But I would have to go back to the manual to confirm that part, as I NEVER use it. Rather, I import a CSV of new Radio received into the Radio Management Server.