Brand new scanner today. Followed all the instructions using ACR500 software. Still get this message. Any ideals. yes, I'm using the BLUE download. I think I put this in the wromg section. Admin, can move it.
Regardless of how you program the radio, or which software you use; if nothing is enabled (such as all lists off) you will get that message. You could have lists on, but they are empty. Or all the channels in the list are locked out. When you get this message, press MAN then use navigation keys (up, down, numbers) to see what's there and/or if it is locked out, etc.