NX-5000 Series, Q&A, Info, and details

[jrw14493]

Is there any sign of a firmware update yet that fixes the issue of the NX series radios stopping on a DMR channel in scan mode and not returning to the scan cycle? I spent 4K on a dual deck rig which is largely unusable because of this fault - surely this is being rectified?

What ver. do you have in it?

 

[RK3AAG]

Is there any sign of a firmware update yet that fixes the issue of the NX series radios stopping on a DMR channel in scan mode and not returning to the scan cycle? I spent 4K on a dual deck rig which is largely unusable because of this fault - surely this is being rectified?

Have you read Evan's opinion? Scan is dangerous and never used by agencies. If you're not 3-letter agency, stay away of NX5000 line. It's not designed for you. Are you ham? Of god! Immediately return it to dealer, because this radio is not for hams. Or responsible for interop and must have many channels with scan? No problem, stay away of NX5000 line or use 1 channel only. Don't move. And one more thing. Disable DMR at all, because it's buggy and not very stable. Use 1 analog channel in NX5000, because it's designed for this kind of usage and well tested in this mode.

 

[kd4efm]

There has been another bug found in 2.30, it is being worked on at this time. Next update forthcoming.

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[damo76]

Interesting reply...

Yes I’m a ham however I also work in the commercial radio industry and for a Kenwood dealer. If Kenwood don’t want the radios being used in scan mode then they shouldn’t sell them with a scan function - simple as that. The radio comes with scan therefore I’m entitled to expect it to work.

 

[damo76]

Thanks KD4EFM

 

[RK3AAG]

Interesting reply...

Yes I’m a ham however I also work in the commercial radio industry and for a Kenwood dealer.

Absolutely the same situation here! But Kenwood don't need our opinion and feedback. We are not their target audience or something wrong with their mind. I believe that second option is closer to truth.

 

[kd4efm]

Interesting reply...

Yes I’m a ham however I also work in the commercial radio industry and for a Kenwood dealer. If Kenwood don’t want the radios being used in scan mode then they shouldn’t sell them with a scan function - simple as that. The radio comes with scan therefore I’m entitled to expect it to work.

Every vendor has a different version and vision of what scan should do. This is not old nor new news. The dmr scan is a different animal. Trust me more than anything else said. I have a very tight working relationship with Kenwood, anyone else in here will tell you the same, I am working on getting it fixed, and the xpt or pseudo trunking part also.

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[damo76]

Thanks again for the reply. I have also raised this with Kenwood here in Australia.
I love the radio - this is the only issue with mine at this stage. If these rigs are going to take on Moto then this will have to be addressed.

 

[otobmark]

I've complained plenty about scan and how it qualifies a channel. Operator selected P2 doesn't work...I can go on and on about other issues. Yes these need to be fixed and optimized. I am a gadget guy and play with everything.
Now as to comment from Evans about scan being unnecessary or unimportant-- he is exactly right from a professional point of view. In public safety or any potential life threatening situation scanning is very dangerous and Ill advised. Usually policy forbids it on a primary radio- too many missed calls. I got in a lot of trouble because of missing traffic while fooling around with scan. For a hobby or even business/supervisory it is great.

 

[03msc]

Thanks again for the reply. I have also raised this with Kenwood here in Australia.
I love the radio - this is the only issue with mine at this stage. If these rigs are going to take on Moto then this will have to be addressed.

kd4efm is a large dealer here in the US who works closely with Kenwood corporate and engineers. Take his word as the truth over some others who post here.

 

[damo76]

Thanks otobmark. Yes, I get that with the scan being dangerous in the wrong hands with missed calls etc, I agree with all you said. Still, if they’re going to sell a radio capable of scanning - it needs to work.
The other annoying issue with my NX5700 / 5800 is that when in DMR mode, the radio displays the UID of the most recent signal until another signal comes in. It will not display the channel name that is being monitored unless the user manually changes zones then back again, or changes channels then back again.
They can’t be serious.

I work in commercial radio so I understand that this may not matter to a lot of commercial users, but I bet it would be annoying to them - especially the last UID continuously displaying. Regardless, it is unbelievable that this product has been released like this. Such a great idea and design but just not quite there with the firmware.

I will not sell one of these radios to a customer until this has been addressed, how can I in good conscience?

 

[crazyboy]

The other annoying issue with my NX5700 / 5800 is that when in DMR mode, the radio displays the UID of the most recent signal until another signal comes in. It will not display the channel name that is being monitored unless the user manually changes zones then back again, or changes channels then back again.
They can’t be serious.

That's a programming issue, there is a hang time setting for that, if you set it to 0 the UID goes away as soon as the carrier is dropped.

 

[RK3AAG]

That's a programming issue, there is a hang time setting for that, if you set it to 0 the UID goes away as soon as the carrier is dropped.

Yes, this is very common setting for all radios including Kenwood.

 

[kayn1n32008]

That's a programming issue, there is a hang time setting for that, if you set it to 0 the UID goes away as soon as the carrier is dropped.

Same thing with respect to MDC and CID on the NX-x00 series.


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[damo76]

Thanks for the tip re the ‘hang time’ setting. Can you offer any tips on exactly what it’s called in the KPG-D1 software and where I find it? There is nothing listed in there called ‘hang time’.

Thanks

 

[ndejohn]

I changed this setting once and now I can not find where it is. Can someone chime in with a little help?


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[ndejohn]

Found it. For MDC1200, go to MDC-1200 in the left column and look for Auto-Reset Timer. That is the amount, in seconds that the ID will be retained on the display.


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[kd4efm]

Found it. For MDC1200, go to MDC-1200 in the left column and look for Auto-Reset Timer. That is the amount, in seconds that the ID will be retained on the display.


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How's it working for you now?

EFm

 

[ndejohn]

It works well. You can see the channel name quicker when you turn the setting down. I think the default is around 10 seconds.


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[kd4efm]

It works well. You can see the channel name quicker when you turn the setting down. I think the default is around 10 seconds.


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Good job!



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