After selling my first one a couple years back, I just recently purchased another new Pro-18.....Im missing something getting the included software to work on my pc which is running windows 8. The software is downloaded fine on my pc, which i had to run as administrator and it loaded fine. But when i try to do anything such as check for library updates, It says Update Failed, there was an error getting the library version from the internet) ...Pretty much the same when trying to check for software updates. I had windows 7 back when i owned my other pro-18 and all worked great. I figure im missing something here on windows 8....any help appreciated. Thank's.